Customer-Focused Pre-Sales Engineer

Synology GmbH; Łódź; On-site; PLN 140,000 - 210,000; Full time

Benefits offered by this job

Culture of ownership

Products you can believe in

Competitive compensation

Vibrant team culture

Job summary

Synology GmbH is seeking a customer-focused Solution Engineer in Poland to act as the technical pre-sales advisor for customers, partners and the sales team. You will translate requirements into compelling proposals and demonstrate product value.

Responsibilities include on-site/remote meetings, workshops, and PoCs, plus collaboration with account managers across Poland and the European network. Fluent Polish and English are required.

Qualifications

• 3+ years in a technical pre-sales, solution engineering, technical consulting, or similar customer-facing role.
• Strong knowledge of networking, storage, NAS, virtualization, and video surveillance.
• Natural ability to combine technical understanding with customer and business needs.
• Strong presentation, communication, and consultative selling skills.
• Fluent Polish and English, both written and spoken.
• Experience with customers, partners, or channel organizations with a target-oriented approach.
• Ability to explain complex technical topics clearly and engagingly.
• Creativity, flexibility, and proactive problem solving mindset.
• High degree of ownership, responsibility, and strategic thinking.

Responsibilities

• Act as the technical pre-sales contact for prospective customers, business partners, and the sales team.
• Understand customer requirements and translate them into compelling product and solution proposals.
• Present, demonstrate, and explain product capabilities, use cases, and technical benefits.
• Support on-site and remote customer meetings, workshops, proof of concepts, and project opportunities.
• Collaborate with Key Account Managers in Poland, European offices, distributor network, and partners on strategic sales activities.
• Prepare and deliver technical training for business partners and customers.
• Assist in events, including technical setup and product demonstrations, with Marketing and Sales teams.
• Provide technical input for sales opportunities, partner enablement, and go-to-market activities.
• Offer occasional technical guidance to existing customers focusing on solution adoption.

Skills

Networking

Storage

NAS

Virtualization

Video surveillance

Job description

Synology GmbH is seeking a customer-focused Solution Engineer in Poland to act as the technical pre-sales advisor for customers, partners and the sales team. You will translate requirements into compelling proposals and demonstrate product value.

Responsibilities include on-site/remote meetings, workshops, and PoCs, plus collaboration with account managers across Poland and the European network. Fluent Polish and English are required.