Customer Experience Quality Assurance Analyst NOWA

Android.com.pl Group; Kraków; Hybrid; PLN 75,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Private medical cover

Life insurance

Bonuses

Free parking

Learning platform access

Modern IT equipment

Annual parties

Job summary

Android.com.pl Group in Kraków is seeking a Customer Experience Quality Assurance Analyst to join a dynamic, international financial services team. The role offers a hybrid work model with 3 days in the office per week and full-time employment.

You will work in a modern, collaborative space near the city centre and participate in a culture that values curiosity, learning, and continuous improvement, with strong emphasis on customer experience and quality assurance.

Job description

Location: Kraków
We work: Hybrid (3 days from office per week)
Contract of employment: Full-time
Recruitment process: Online
About your future employer:
Our client is an international, innovative organization operating in the financial services sector, focused on delivering world‑class trading experiences. The company combines technology, data, and finance to continuously improve its products and customer journey. You will join a dynamic and forward‑thinking environment that values curiosity, collaboration, and continuous improvement.

Customer Experience Quality Assurance Analyst

Our Client has a lot to offer:

• Opportunity for professional development in an international environment and for increasing your abilities and skills in various areas;
• Great atmosphere and comfortable working conditions;
• Stable job and cooperation with friendly and high qualified team;
• Hybrid model of work, flexible working hours;
• Workation - for 20 days, you can work from anywhere in the world;
• 3 additional days off for celebrate your birthday and voluntary work;
• Office located near city centre;
• Modern working environment (agile spaces, private quiet rooms and breakout areas);
• Competitive salary;
• Annual and performance-related bonuses;
• Private medical cover for you and your family;
• Multikafeteria system;
• Life insurance;
• Unlimited access to learning platform;
• High-standard IT equipment;
• Free parking;
• Annual parties and other social events.

Recruitment proces:

• Short interview with Antal Consultant
• Teams meeting with Hiring Manager
• Employment