Customer Experience Associate

LC GROUP; Polska; Hybrid; PLN 67,000 - 112,000; Full time

Benefits offered by this job

Daily pay available

Exclusive company perks

Opportunities for growth

Supportive and inclusive work environm

LC GROUP

Job summary

LC GROUP is seeking a Remote Customer Experience Associate to support client-facing activities, including scheduling, communications, and event coordination. You will assist with confirmations, itineraries, and other details to ensure a smooth and positive experience for every client.

The role emphasizes clear written and verbal communication, strong organization, and the ability to multitask. You will coordinate with internal teams and respond promptly to client inquiries in a fast-paced remote

Qualifications

• Must be 18 years of age or older.
• Access to a computer or smartphone with reliable internet.
• Strong written and verbal communication skills.
• Organized and able to multitask effectively.
• Previous experience in administrative support, hospitality, or events is helpful but not required.

Responsibilities

• Communicate with clients via email, chat, and phone
• Confirm schedules, appointments, and event-related details
• Maintain accurate client records and updates
• Support internal teams with coordination tasks
• Provide proactive and friendly assistance to ensure client satisfaction

Skills

Strong written and verbal comms

Organized multitasker

Customer service mindset

Remote work readiness

Job description

We are looking for a Remote Customer Experience Associate to join our team. In this role, you’ll provide support for client-facing activities, including scheduling, communications, and event coordination. You’ll assist with confirmations, itineraries, and other details to ensure a smooth and positive experience for every client.

Requirements

• Must be 18 years of age or older
• Access to a computer or smartphone with reliable internet
• Strong written and verbal communication skills
• Organized and able to multitask effectively
• Previous experience in administrative support, hospitality, or events is helpful but not required

Key Responsibilities

• Communicate with clients via email, chat, and phone
• Confirm schedules, appointments, and event-related details
• Maintain accurate client records and updates
• Support internal teams with coordination tasks
• Provide proactive and friendly assistance to ensure client satisfaction

Benefits

• Daily pay available
• Exclusive company perks
• Opportunities for growth
• Supportive and inclusive work environment

We are an equal opportunity employer and encourage applicants from all backgrounds to apply.