CTA (Payments)

ICON Strategic Solutions; Warszawa; On-site; PLN 120,000 - 170,000; Full time

Benefits offered by this job

Annual leave entitlements

Health insurance offerings

Retirement planning options

Employee assistance programme

Life assurance

Country-specific benefits

Job summary

ICON plc in Poland is seeking a Payments Associate to support CTA Payments activities within our clinical research operations. You will handle administrative tasks, mass mailings, meeting coordination and prepare trackers and newsletters to support study communications.

The role involves document management, form and tracker development, TMF audits support, site payments reconciliation, and CTMS data maintenance. Strong organization and teamwork are essential.

Qualifications

• Bachelor's or Master's degree.
• At least one year of experience in payments area in a clinical/trial setting is an asset.
• Knowledge of clinical trial processes, regulations, and guidelines is an asset.
• Excellent organizational and communication skills.
• Ability to work collaboratively in a fast-paced environment with attention to detail.

Responsibilities

• CTA work focused on payments and related administrative tasks.
• Prepare trackers, mass mailings, agendas and minutes, and support study communications.
• Assist with document management, version tracking and filing of study correspondence.
• Develop study-specific forms and trackers and coordinate audits/inspections related to TMF.
• Support CTMS maintenance and subject tracking at project level where applicable.
• Run clinical dashboards and generate metric reports as applicable.
• Support study-level translations via third party vendors and training management.

Job description

POL-HB-CTA Payments

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development.

Job Advert Posting

What You Will Be Doing

• CTA work will be focused on payments
• Perform administrative tasks such as: mass mailings, meeting coordination, agenda and minute preparation, trackers and distribution lists maintenance, and support consistent study level communications through for example presentations or newsletters, etc.
• Assist with document management, including finalization, version tracking, filing/archiving and management of study related correspondence.
• Support development of project specific forms and trackers as appropriate.
• Support preparation and follow-up of audits/inspections related to the Trial Master File (TMF); supporting that TMF is always inspection ready.
• Develop and manage study-specific forms, trackers, and Investigator Site File (ISF) binders (including through a printing vendor) and/or related project materials.
• Manage system/vendor access for site staff, including regular review, authorizing and removing access as appropriate.
• Support PM/CTM/CRAs with the coordination of non-IP related study supplies, project equipment and other study material.
• Support with study system maintenance and Clinical Trial Management Systems (CTMS) at a project level. May support subject tracking in CTMS based on available reports (from system).
• Run clinical dashboards and generate metric reports as applicable.
• Assist with study level documents distribution and AOR tracking.
• Support site payments reconciliation, under supervision.
• Coordinate study-level translations via third party vendors.
• Support team training management (matrix maintenance, reconciliation and compliance report generation).
• Maintain communications with the internal project team, escalating issues as required.

Your profile

• Bachelor's or Master's degree.
• At least one year of experience in payments area, experience from Research Site (Study Coordinator) or Payment Associate (CRO/ Pharma) is an asset.
• Knowledge of clinical trial processes, regulations, and guidelines is an asset.
• Excellent organizational and communication skills.
• Ability to work collaboratively in a fast-paced environment with attention to detail.

What ICON Can Offer You

Our success depends on the quality of our people. That’s why we’ve made it a priority to build a diverse culture that rewards high performance and nurtures talent.

In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family.

Our Benefits Examples Include

• Various annual leave entitlements
• A range of health insurance offerings to suit you and your family’s needs.
• Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead.
• Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family’s well-being.
• Life assurance
• Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Visit our careers site to read more about the benefits ICON offers.

At ICON, inclusion & belonging are fundamental to our culture and values. We’re dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here

Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless – there’s every chance you’re exactly what we’re looking for here at ICON whether it is for this or other roles.