Credit Control Specialist

Sinoboom Poland Sp. z o.o.; Poznań; On-site; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

Career development

International exposure

Job summary

Sinoboom Poland Sp. z o.o. seeks a detail-oriented Credit Control Specialist to manage credit risk, oversee accounts receivable collections, and ensure adherence to credit governance policies.

You will balance sales support with prudent risk management and drive overdue collections to protect financial health. You will audit documentation, monitor risk lists, and coordinate with Logistics, Operations, and Sales to release orders only with proper approvals, maximizing cash flow and compliant

Qualifications

• Experience in Credit Control, Credit Risk Analysis, Accounts Receivable, or related commercial roles.
• Detail-oriented with thorough auditing of contracts, guarantees, and compliance docs.
• Analytical skills to assess risk, exposure ratios, and credit scores and reports.
• Excellent written and verbal communication; balance commercial needs with credit policy.
• Proactive in resolving billing disputes and tricky account situations.

Responsibilities

• Audit and review incoming sales documentation against Credit Approval Standards and Required Documents before order processing.
• Proactively chase overdue invoices via phone and email to minimize DSO and secure payment commitments.
• Monitor daily credit risk lists to approve or hold shipments and coordinate with Logistics, Operations, and Sales to resolve risk conditions.

Skills

Experience in Credit Control

Detail-oriented

Analytical & Risk Assessment

Communication & Stakeholder Management

Problem Solving

Job description

We are seeking a detail-oriented and analytical Credit Control Specialist to oversee customer credit risk, manage accounts receivable collection, and ensure strict compliance with credit governance policies. In this role, you will balance commercial sales support with prudent risk management—ensuring policy adherence from day one while proactively driving overdue collections and protecting the company's financial health.

Key Responsibilities:

1. Credit Compliance & Documentation

Audit and review incoming sales documentation against established Credit Approval Standards & Required Documents prior to order processing.

Ensure full compliance with internal credit policies, trade credit insurance terms, and regulatory requirements before onboarding or extending terms.

Maintain clean, organized credit files and thorough audit trails for all customer accounts, guarantees, and risk decisions.

2. Collections & Customer Communication

Proactively chase overdue invoices via phone and email to minimize outstanding balances and DSO (Days Sales Outstanding).

Act as the primary point of contact for customers regarding payment schedules, billing discrepancies, and account reconciliations.

Partner with customer accounts payable teams to ensure timely resolution of invoice disputes and secure payment commitments.

3. Order & Shipment Governance

Monitor daily credit risk lists to evaluate and approve or hold pending sales shipments/orders.

Ensure no orders are released to accounts exceeding their credit limits or harboring critical overdue balances without required authorizations or increased financial guarantees.

Coordinate with Logistics, Operations, and Sales teams to communicate order status and expedite held releases once risk conditions are resolved.

Key Qualifications & Skills:

Experience: Direct experience in Credit Control, Credit Risk Analysis, Accounts Receivable, or relevant commercial roles (e.g., Inside Sales, Sales Support, Commercial Operations with direct exposure to credit/AR workflows).

Detail-Oriented: Exceptional precision and thoroughness when auditing sales contracts, financial guarantees, credit files, and compliance documentation.

Analytical & Risk Assessment Skills: Strong numerical and financial literacy. Comfortable calculating financial exposure ratios, risk metrics, and evaluating credit reports or credit insurance agency scores (e.g., Coface ratings).

Communication & Stakeholder Management: Excellent verbal and written communication skills. Proven ability to balance a supportive commercial mindset with firm credit compliance, delivering diplomatic yet firm risk assessments to both internal sales teams and external clients.

Problem Solving: Proactive attitude toward resolving billing disputes and navigating complex, sensitive account situations.

What Sinoboom Offers:

Opportunity to join a growing international company.

Dynamic and multicultural work environment.

Competitive salary and benefits package.

Career development opportunities within Europe.

Exposure to international customers and projects.

If you have any questions regarding this vacancy, please send an email to [e-mail]

At Sinoboom BV, we believe that diversity, equity, and inclusion are essential for a thriving workplace and a better world. We are committed to creating a culture where everyone feels valued, respected, and included, regardless of their background, identity, or experience.

We recognise that a diverse workforce brings different perspectives and ideas, which leads to more innovation and creativity. We strive to create an environment where all employees can thrive and reach their full potential.

We are committed to promoting equity by providing equal opportunities for all employees, regardless of their race, gender, sexual orientation, religion, disability, or any other characteristic. We are dedicated to eliminating bias and discrimination in all forms and at all levels of our organisation.

We value and celebrate the differences that make us unique, and we believe that inclusion means actively welcoming and valuing everyone's contributions. We will continue to foster an inclusive culture by listening to and learning from diverse perspectives, and by promoting open communication and respectful dialogue.

We are committed to creating a workplace that is safe, inclusive, and welcoming for all, and we will continue to prioritise diversity, equity, and inclusion in all aspects of our business.