Contract administrator - 12 Months

Emerson; Warszawa; On-site; PLN 90,000 - 130,000; Full time

Job summary

Emerson in Warsaw is seeking a Contract Administrator to support the execution of customer contracts and orders across the full lifecycle—from acceptance to invoicing and payment collection. You will collaborate with sales, finance, logistics, suppliers, and customers to ensure compliance, accurate ERP processing, and timely delivery, while maintaining audit-ready documentation.

This role requires at least 2 years of related experience, strong English and Ukrainian, and comfort navigating ERP

Qualifications

• At least 2 years of experience supporting business operations, contracts administration, order management, or related environment.
• Proficiency in English and Ukrainian, with effective communication.
• Experience with Microsoft Office applications.
• Strong attention to detail and ability to manage multiple priorities.
• Collaborative approach across teams and functions.
• Ability to learn and navigate business systems used for order and contract management.
• Commitment to accuracy, integrity, and customer-focused service.

Responsibilities

• Review customer contracts and orders to ensure compliance with terms and export rules.
• Process orders in ERP systems and maintain documentation.
• Manage approvals through contract review/compliance platforms.
• Collaborate with sales, finance, supply chain, logistics, and others.
• Coordinate material requirements with intercompany and suppliers; monitor delivery.
• Maintain backlog information and address issues affecting orders/delivery.
• Support timely delivery while complying with revenue recognition and invoicing requirements.
• Ensure all transaction documentation is audit-ready.
• Assist receivables collection by closing contractual requirements.
• Support shipment coordination and stakeholder communication.
• Contribute to continuous process improvement for efficiency and customer satisfaction.

Skills

English (verbal/written)

Ukrainian

MS Office

Attention to detail

Cross-functional

Education

None

Tools

ERP platforms

Job description

Job Description

If you are a Contract Administrator professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you! In this role, you will support the successful execution of customer contracts and orders throughout the entire order lifecycle, from order acceptance through delivery, invoicing, and payment collection. Working closely with sales, finance, logistics, suppliers, and customers, you will help ensure seamless customer experience while maintaining compliance with commercial requirements and business processes. Your contributions will play a key role in delivering operational excellence and supporting Emerson's commitment to customer success.

In This Role, Your Responsibilities Will Be:

• Review customer contracts and orders to ensure compliance with commercial terms, conditions, and applicable export regulations.
• Process customer orders accurately within ERP systems and maintain required documentation throughout the contract lifecycle.
• Manage approvals through designated contract review and compliance platforms.
• Collaborate with sales, finance, supply chain, logistics, and other cross-functional teams to support successful order fulfillment.
• Coordinate material requirements with intercompany and third-party suppliers and monitor delivery commitments.
• Maintain accurate backlog information and proactively address issues that may affect customer orders or delivery schedules.
• Support the timely delivery of products and services while ensuring compliance with revenue recognition and invoicing requirements.
• Ensure all transaction-related documentation is complete, organized, and audit-ready.
• Assist in receivables collection activities by helping close contractual requirements and resolving administrative issues.
• Support shipment coordination and communicate effectively with internal and external stakeholders to drive positive business outcomes.
• Contribute to continuous process improvement initiatives that enhance efficiency, quality, and customer satisfaction.

Who You Are:

You effectively balance multiple priorities and maintain organization while managing a variety of responsibilities in a dynamic environment. You apply sound judgment and analytical thinking to identify solutions and navigate complex situations. You communicate clearly and collaborate effectively with diverse stakeholders to build strong working relationships and ensure alignment on objectives. You focus on delivering results, understanding business needs, and providing responsive support that enhances the customer experience and contributes to overall business success.

For This Role, You Will Need:

• At least 2 years of experience supporting business operations, customer service, contracts administration, order management, or a related business environment.
• Proficiency in English and Ukrainian, with the ability to communicate effectively both verbally and in writing.
• Experience working with Microsoft Office applications.
• Strong attention to detail and the ability to manage multiple priorities effectively.
• A collaborative approach and willingness to work across teams and functions.
• Ability to learn and navigate business systems and digital tools used to support order and contract management.
• Commitment to accuracy, integrity, and customer-focused service delivery.

Preferred Qualifications that Set You Apart:

• Experience in contract administration, order management, customer support, supply chain, or related operational functions.
• Familiarity with Oracle or other ERP platforms.
• Knowledge of Polish language.
• Experience working in an international or multicultural business environment.
• Understanding of commercial processes, invoicing, logistics, or export compliance requirements.
• Continuous improvement mindset with the ability to identify opportunities to enhance processes and customer outcomes.

Our Culture & Commitment To You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives – because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams working together are key to driving growth and delivering business results.

About Us

WHY EMERSON

At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.

Our Commitment to Our People

We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world’s most complex problems — for our customers, our communities, and the planet. You’ll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.

At Emerson, you’ll see firsthand that our people are at the center of everything we do. So, let’s go. Let’s think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let’s go, together.

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About Emerson

Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.

With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.

We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you’re an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you’ll find your chance to make a difference with Emerson. Join our team – let’s go!

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