Communications Workstream Lead / BA Card

emagine; Kraków; Hybrid; PLN 193,000 - 220,000; Full time

Benefits offered by this job

Medicover card

Multisport card

Job summary

emagine is seeking a Communications Business Analyst / Communications Lead for a large transformation programme in a hybrid setup (remote with Kraków office 2 days per week). The role focuses on ensuring stakeholders understand upcoming changes, timelines and objectives of the transformation.

You will own communications activities across the programme, develop a structured plan, translate complex changes into clear messages, tailor to stakeholder groups and support change adoption with feedback

Qualifications

• Strong Business Analysis, communications and stakeholder management skills.
• Proven experience working with senior stakeholders and cross-functional teams.
• Ability to understand complex transformation topics and translate them into simple, business-friendly communication.
• Strong written and verbal communication skills.
• Experience with stakeholder mapping, engagement planning and change communications.

Responsibilities

• Take ownership of communications activities across the transformation programme, working closely with Programme, Change & Adoption and business teams.
• Develop and coordinate a structured communications plan aligned with the overall transformation roadmap and key programme milestones.
• Translate complex programme, process and TOM changes into clear, concise and engaging business communications.
• Tailor communications to different stakeholder groups, ensuring timely and appropriate messaging.
• Support stakeholder mapping and analysis, identifying key stakeholder groups and communication needs.
• Coordinate communication activities across workstreams, markets and business areas for consistency of messaging.
• Prepare communications materials such as programme updates, presentations, stakeholder briefings and FAQs.
• Collaborate with Programme Leads and Change & Adoption to support wider change management and adoption.
• Gather stakeholder feedback and identify gaps or areas needing engagement.
• Support communications around key milestones, implementation activities and changes to processes.

Skills

Business Analysis

Communications

Stakeholder management

Cross-functional collaboration

Change communications

Job description

PROJECT INFORMATION

Industry: Investment Banking

Start: ASAP (flexible). Around 1.10 - Tbc.

Rate: 140-160 PLN/h

Contract: B2B 12 months + prolongations.

Hybrid: 2 days in the office per week.

Location: remote/ Kraków

Project language: English.

Business trips: no needed

Recruitment process: 1 interview - Zoom with Hiring Manager

Communications Business Analyst / Communications Lead

This role will have a dedicated focus on the Communications workstream within a large-scale transformation programme. The successful candidate will be responsible for ensuring that stakeholders across the organisation clearly understand the upcoming changes, their impact, key timelines and the overall objectives of the transformation.

Key responsibilities

• Take ownership of communications activities across the transformation programme, working closely with Programme, Change & Adoption and business teams.
• Develop and coordinate a structured communications plan aligned with the overall transformation roadmap and key programme milestones.
• Translate complex programme, process and Target Operating Model (TOM) changes into clear, concise and engaging business communications.
• Tailor communications to different stakeholder groups, ensuring that the right information reaches the right audience at the right time.
• Support stakeholder mapping and analysis, identifying key stakeholder groups, their level of impact and communication needs.
• Coordinate communication activities across different workstreams, markets and business areas to ensure consistency of messaging.
• Prepare communications materials such as programme updates, presentations, stakeholder briefings, FAQs and change-related materials.
• Work closely with Programme Leads and the Change & Adoption team to ensure communications support wider change management and adoption activities.
• Gather stakeholder feedback and identify potential communication gaps, concerns or areas requiring additional engagement.
• Support communication around key programme milestones, implementation activities and changes to processes or ways of working.

Key skills and experience

• Strong Business Analysis, communications and stakeholder management skills.
• Proven experience working with senior stakeholders and cross-functional teams.
• Ability to understand complex business and transformation topics and translate them into simple, business-friendly communication.
• Strong written and verbal communication skills.
• Experience with stakeholder mapping, engagement planning and change communications.
• Ability to work across multiple workstreams and manage competing priorities in a complex programme environment.
• Previous experience within a large-scale transformation programme is highly desirable.
• Experience within banking, Cards, Payments or financial services would be a strong advantage.
• Experience supporting Target Operating Model (TOM), process transformation or organisational change programmes would also be beneficial.

WE OFFER

• Challenging international projects in an International business culture
• Transparently built relations based on trust and fair play
• Medicover card, Multisport card on preferential terms