Commercial Operations Analyst

OEC; Kraków; On-site; PLN 60,000 - 90,000; Full time

Job summary

OEC in Kraków seeks a data-focused analyst to produce insightful reports and dashboards that guide management decisions. You will partner with various business units to share insights, identify workflow improvements, and support customer engagement initiatives to drive product adoption.

The role involves ensuring accurate data across systems, performing data cleansing, and delivering timely analytics for Sales and Customer Success teams, with strong Excel and Power BI proficiency, and clear

Qualifications

• 1-2 years of experience in a data, reporting, analytics, sales operations, or similar role.
• Proficient in Microsoft Excel, Pivot Tables, VLOOKUP/XLOOKUP, Power Query, and working with connected data tables.
• Knowledge of business intelligence tools, particularly Power BI.

Responsibilities

• Delivers on identified ongoing needs around performance management, executes reports as needed, and partners with Commercial Operations peers and leadership to address ongoing and ad hoc reporting needs.
• Consistently delivers routine reporting and data insights as requested by management.
• Produces reports and dashboards that provide meaningful insights into sales performance, customer activity, and operational metrics.
• Extracts, validates, cleanses, and analyzes data using multiple systems, including Dynamics 365, Salesforce, HubSpot, and Power BI.
• Identifies data discrepancies, inconsistencies, and data quality issues, ensuring reporting accuracy and reliability.
• Supports Sales and Customer Success teams by providing actionable insights and recommendations based on business data.
• Uses advanced Excel functionality to transform and analyze data.
• Understands relationships between data tables and systems to ensure accurate reporting and insights.
• Provides feedback and ideas on the continuous improvement of reporting artifacts, dashboards, and reporting processes.

Skills

Power BI

Excel advanced

Data analysis

Data cleansing

English communication

Education

Bachelor's degree in a quantitative field

Tools

Power BI

Dynamics 365

Salesforce

HubSpot

Job description

Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions.

Job Summary

Produces reports that provide insight and guidance to management, including mapping employee activities to overall performance. Partners with various business units to share insights, identify workflow improvements, and develop customer engagement campaigns to increase product adoption. Supports Sales and Customer Success teams by ensuring accurate data, reporting, and analytics across business systems and tools.

Key Responsibilities & Duties

• Delivers on identified ongoing needs around performance management, executes reports as needed, and partners with Commercial Operations peers and leadership to address ongoing and ad hoc reporting needs.
• Consistently delivers routine reporting and data insights as requested by management.
• Produces reports and dashboards that provide meaningful insights into sales performance, customer activity, and operational metrics.
• Extracts, validates, cleanses, and analyzes data using multiple systems, including Dynamics 365, Salesforce, HubSpot, and Power BI.
• Identifies data discrepancies, inconsistencies, and data quality issues, ensuring reporting accuracy and reliability.
• Supports Sales and Customer Success teams by providing actionable insights and recommendations based on business data.
• Uses advanced Excel functionality to transform and analyze data.
• Understands relationships between data tables and systems to ensure accurate reporting and insights.
• Provides feedback and ideas on the continuous improvement of reporting artifacts, dashboards, and reporting processes.

Experience, Skills And Key Competencies

• 1-2 years of experience in a data, reporting, analytics, sales operations, or similar role.
• Proficient in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, Power Query, and working with connected data tables.
• Knowledge of business intelligence tools, particularly Power BI, and emerging related technologies will be a plus.
• Ability to acquire, cleanse, validate, and analyze data from primary or secondary data sources and provide insights into performance and opportunities.
• Strong attention to detail and ability to work effectively with large, complex, and sometimes messy datasets.
• Ability to identify discrepancies, trends, and opportunities within data and translate findings into actionable recommendations.
• Strong business acumen to understand the market and analyze and resolve issues.
• Excellent communication skills in English.

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