Commercial Claims Expert - Hybrid Work (Poland)

Zurich 56 Company Ltd; Warszawa; Hybrid; PLN 90,000 - 180,000; Full time

Benefits offered by this job

Private medical care

Life Insurance

Hybrid work opportunities

Flexible working time

No dress code

Annual Bonus

Learning & Development Programs

Friendly and collaborative working atmosphere

Job summary

A global multi-line insurer in Warsaw is seeking a Claims Handler to enhance claims management for commercial insurance. The ideal candidate will have significant experience in claims handling, a solid grasp of Polish insurance law, and exceptional communication skills. This role offers a hybrid working model, private medical care, and opportunities for professional development in a collaborative work environment.

Qualifications

• 5+ years claims handling experience in commercial, industrial, or corporate insurance.
• Solid understanding of Polish insurance law and regulatory environment.
• Experience managing complex or high-value claims.
• Degree in Law, Insurance, Business, or related discipline.
• Analytical and decisive, able to manage multiple stakeholders under pressure.
• Excellent communication and negotiation skills.
• Strong team player with proactive work style.
• Fluent in Polish and English; German is a plus.

Responsibilities

• Handle, analyze, and resolve claims for commercial business in line with service standards.
• Review policy coverage and negotiate settlements with customers and brokers.
• Ensure accurate claims handling balancing customer focus with legal requirements.
• Collaborate with Underwriting, Risk Engineering, and Legal to resolve complex cases.
• Support digitalization of claims processes.
• Act as a point of escalation for complex claims.
• Contribute to knowledge sharing within the Claims team.

Job description

A global multi-line insurer in Warsaw is seeking a Claims Handler to enhance claims management for commercial insurance. The ideal candidate will have significant experience in claims handling, a solid grasp of Polish insurance law, and exceptional communication skills. This role offers a hybrid working model, private medical care, and opportunities for professional development in a collaborative work environment.