Clearance Systems Specialist

FedEx Express México; Kraków; On-site; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Benefits package

Professional development

Tuition support

Job summary

PLS FedEx Express Poland Transportation Sp z o.o. in Kraków is seeking a Clearance Systems Specialist to join the KRK SSC.

You will act as a technical expert on clearance systems, support management with analysis, and help drive system improvements. Ideal candidates are fluent in English (C1), have knowledge of Genius and Gemini, strong communication, attention to detail, and the ability to work to tight deadlines in a multinational environment.

Qualifications

• Fluent in English (C1).
• Knowledge of Clearance Systems: Genius, Gemini.
• Customer focused with good communication skills.
• Attention to detail and able to work to tight deadlines.
• Analytical mindset and problem-solving approach.
• Able to make independent decisions based on expertise.
• Good computer skills including Microsoft Office.
• Understanding of customs clearance procedures.
• Willing to develop in a multinational/multicultural environment.
• Team player with a can-do attitude.

Responsibilities

• Support clearance applications and maintain system configuration; assist with tests and demand requests for system enhancements.
• Provide basic system functionality and continuity; implement new or enhanced capabilities for clearance processes.
• Work on system updates to ensure ongoing compliance.
• Support clearance teams to improve daily tasks and develop clearance solutions.
• Identify opportunities to optimize system performance for efficiency and usability.
• Advise on Genius/Gemini systems issues and project impact on system changes.
• Address local European requirements and document SOPs and system procedures.
• Develop and share information through job aids and on-the-job training.
• Monitor system errors and coordinate enhancements and fixes.
• Cooperate with project teams on initiatives.

Skills

English (C1)

Clearance Systems expertise

Customer focus

Attention to detail

Analytical mindset

Independent decision making

MS Office

Tools

Genius

Gemini

MS Office

Job description

Company: PLS FedEx Express Poland Transportation Sp z o.o. Address: Ul. Wadowicka 3A Scheduled Weekly Hours: 40 Worker Type: Temporary Posting Start Date 23-wrz-2026 Posting Close Date: 15-paź-2026 Job Family: FXE-EU: Clearance Systems Specialist (ID) Position Summary: We have an exciting opportunity for you to join our team as a Clearance Systems Specialist in KRK SSC

Who we are: FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together. Join our team as we work each and every moment to deliver the most important package of someone’s day. At FedEx, you’ll be a part of a team that helps make the world more connected by enabling global commerce which helps business prosper, communities flourish and people thrive. Through personal and professional support, development and opportunity, we foster a culture where people deliver exceptional experiences and outstanding service.

Job Description: Clearance Systems Specialist acts as a technical expert on complex and specialist subject(s). Supports management with the analysis, interpretation and application of complex information, contributing to the achievement of divisional and corporate goals. Supports or leads projects by applying area of expertise.

Key responsibilities:

• Support the clearance applications, work with a team to maintain the configuration of the system, support testing, prepare the demand requests for assure system enhancements.
• Provide basic system functionality & continuity by recommending & implementing new or enhanced system capabilities that directly support legal & effective clearance related operational processes.
• Work on system updates to ensure ongoing compliance.
• Support for the clearance teams to achieve improvements in the daily tasks, work on best practices and ensuring ongoing development of clearance solutions.
• Ongoing, optimization of system performance by identifying specific opportunities (through audits, feedback, evaluation of ideas etc) to increase efficiencies, productivity & usability.
• Providing advice on Genius/Gemini systems related issues/opportunities including the impact of projects on required system changes.
• Actions local requirements and aligns for European requirements (e.g. new customs legislation, new line haul, new brokerage services, specific customer requests etc) Creation, update and monitoring of system related SOPs and system documentation.
• Development and sharing relevant information through appropriate use of job-aids, manuals, providing on the job trainings to key persons, contributing to formal L&D training.
• System monitoring and analysis of the errors, working on the enhancements and on error corrections.
• Cooperation with the project teams.

The ideal candidate should:

• Be fluent in English (C1)
• Have good knowledge of Clearance Systems: Genius, Gemini
• Have customer focused with good communication skills.
• Have attention to detail and able to work to tight deadlines.
• Have analytical mindset and problem-solving approach.
• Be able to make independent decisions based on expertise.
• Have good Computer skills including Microsoft Office.
• Have a good understanding of customs clearance procedures
• Be willing to develop in a multinational/multicultural environment
• Be a team player with a can-do attitude.

What we offer

• Great working atmosphere.
• An extensive benefits package.
• Personal and professional development opportunities.
• A wide array of formal training and on the job learning opportunities.
• Tuition assistance

FedEx is one of the most admired companies and trusted brands year after year

Being a part of FedEx means you are a part of a global network of solutions that only continues to strengthen its capability to deliver what our customers need anytime, anywhere. Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

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FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World's Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.