German-Speaking Customs Clearance Specialist

FedEx Logistics; Kraków; On-site; PLN 90,000 - 140,000; Full time

Benefits offered by this job

Great working atmosphere

Extensive benefits package

Personal and professional development

Tuition assistance

Job summary

FedEx Logistics is seeking a Clearance Broker in Kraków to support timely customs clearance and regulatory compliance. You will prepare entry documentation, verify paperwork, and input shipment data accurately into our systems.

The ideal candidate will be fluent in German and English (minimum B2), a team player with strong communication, attention to detail, and tight-deadline time management. Previous customer service experience and MS Office skills are valued.

Qualifications

• Fluent in German (min.B2) and English (min.B2).
• Customer-focused with excellent communication skills.
• Attention to detail and able to work to tight deadlines.
• Analytical and problem-solving skills.
• Good computer skills including Microsoft Office.

Responsibilities

• Prepare customs entry documentation based on paperwork supplied with the shipment.
• Check that all customs documentation is completed correctly.
• Contact clients by email to provide missing or unclear information for clearance.
• Ensure accurate input of shipment data into appropriate systems.
• Produce and validate customs data and paperwork to meet compliance standards and timely clearance.
• Ensure accuracy within a fast-paced goal-oriented environment.

Skills

German language (B2)

English language (B2)

Team player

Customer focus

Attention to detail

Time management

Analytical skills

Independent decision making

MS Office

Multinational environment

Customer service experience

Job description

FedEx Logistics is seeking a Clearance Broker in Kraków to support timely customs clearance and regulatory compliance. You will prepare entry documentation, verify paperwork, and input shipment data accurately into our systems.

The ideal candidate will be fluent in German and English (minimum B2), a team player with strong communication, attention to detail, and tight-deadline time management. Previous customer service experience and MS Office skills are valued.