Case Manager for Security Remediation

ITConnect; Warszawa; Hybrid; PLN 90,000 - 120,000; Full time

Job summary

ITConnect in Warsaw, Poland, is seeking a Case Manager to lead investigations and remediation coordination of significant security deficiencies from Offensive Security Tests and Operational Security work.

The role requires 3–5 years of professional experience, practical IT infrastructure and cybersecurity expertise, and the ability to align remediation with risk appetite. Strong English and stakeholder communication are essential.

Qualifications

• 3–5 years of professional experience is required.
• Practical experience with IT infrastructure and cyber security.
• Experience in IT risk management.
• Familiarity with cybersecurity frameworks like MITRE ATT&CK, NIST and ISO/IEC 27001.
• Excellent problem solving skills; ability to navigate from unclarity to clarity.
• Advanced communication skills; ability to discuss complex matters with technical and non-technical stakeholders.
• Good presentation skills; ability to craft and deliver presentations to influence stakeholders.
• Learning mindset with a positive attitude and willingness to learn new topics.
• Ownership skills; ability to take charge and drive responsibilities.
• Good level of spoken and written English.

Responsibilities

• Lead investigations and remediation coordination of security deficiencies identified during security assessments.
• Ensure deficiencies and associated risks are assessed and treated promptly.
• Align remediation efforts with the bank’s risk appetite.
• Lead multiple cases with support from a co-pilot from the team.

Skills

3–5 years exp

IT Infra & Cyber Security

IT Risk Management

Security frameworks (MITRE ATT&CK, NIS

Problem solving

Advanced communication

Presentations

Learning mindset

Ownership

English proficiency

Job description

As Case Manager, the candidate will be responsible for leading and driving investigation and remediation coordination of significiant security deficiencies found during Offensive Security Tests and from Operational Security work.

Case Manager’s responsibility is that the security deficiencies and associated risks are properly assessed and treated in a timely manner, in alignment with the bank’s risk appetite. As such, the case manager’s role will be similar to a project manager’s.

The candidate will be assigned a number of cases to lead, with support of an assigned co-pilot from the team.

• leading and driving investigation and remediation coordination of significiant security deficiencies found during Offensive Security Tests and from Operational Security work
• ensuring security deficiencies and associated risks are properly assessed and treated in a timely manner
• aligning remediation efforts with the bank’s risk appetite
• leading a number of cases with support of an assigned co-pilot from the team
• 3 – 5 years of professional experience
• Practical experience with IT Infrastructure and Cyber Security
• Experience in IT Risk Management.
• Understanding of cybersecurity-related frameworks like MITRE ATT&CK, NIST, and ISO/IEC 27001.
• Excellent problem solving skills; ability to navigate from unclarity to clarity.
• Advanced communication skills; ability to discuss and articulate complex matters with technical and non-technical stakeholders.
• Good presentation skills; ability to craft and deliver presentations, to influence stakeholders.
• A learning mindset; positive attitude and interest to learn about new and unfamiliar topics.
• Ownership skills; capability of taking charge and driving own responsibilities.
• Good level of spoken and written English.