Business Analyst- Pharma

BULL-IT SOLUTIONS LTD; Polska; On-site; PLN 90,000 - 130,000; Full time

Job summary

BULL-IT SOLUTIONS LTD is seeking an experienced Business Analyst to collaborate with Product Owner, Scrum Master, and IT teams to analyze business needs and translate them into systems solutions. The role involves drafting requirements, process modeling, and coordinating validation activities in a global matrix environment.

You will work closely with cross-functional teams to ensure alignment with global templates and regulatory standards, supporting IT solutions across departments.

Qualifications

• 3+ years of experience in business analysis in a life sciences or CSV/GxP environment
• Experience in label management is an advantage
• Understanding SAFe delivery path and Agile practices
• Proven ability for superior communication, expectation management and stakeholder management
• Experience in a global, virtual team in a complex matrix organization and cultural awareness
• Ability to reflect on own work and drive process improvement
• Hands-on with JIRA and ServiceNow for backlog and incident/knowledge management
• PSPO and/or SAFe Certification is an advantage (will be mandatory after joining)
• Ability to translate complex requirements into precise specifications and documentation
• Strong problem solving and decision making under tight timelines
• Good knowledge of workshop facilitation techniques
• UX knowledge and collaboration with UX specialists, User Centered Design understanding
• Experience with requirement elicitation across multiple stakeholder levels
• Knowledge of usability issues and how to address them
• Ability to plan, organize and deliver tasks within deadlines
• Willingness to work with developers, testers, solution architects etc.

Responsibilities

• Collaborate with Product Owner, Scrum Master, Architects, and Tester Team (Leads)
• Analyze business scenarios to identify global system solutions
• Assess customer scope against global templates and best practices
• Provide consultancy in evaluation, development, and deployment of systems
• Coordinate SAT and UAT planning and execution with testers
• Documentation of User Requirements, specifications, process flows, Epics and User Stories
• Coordinate cross-functional communications across business units and IT teams
• Write and maintain validation documents and SOPs as needed
• Lead workshops and ensure clear communication of objectives and requirements
• Maintain knowledge of GxP requirements and regulatory documentation standards
• Explain complex concepts clearly and concisely to stakeholders
• Plan and structure work, estimate tasks, and deliver on time
• Collaborate with developers, testers, and solution architects to implement solutions

Skills

Business analysis

SAFe & Agile

Stakeholder management

Requirements elicitation

Process modeling

User stories

Workshop facilitation

Documentation

Communication skills

UX collaboration

OG2: cross-functional teamwork

Tools

JIRA

ServiceNow

Retina

Job description

Collaborate closely with Product Owner, Scrum Master, Architects, Configuration Specialists and Tester Team (Leads)

Analyzing business scenarios and processes that may be solved by implementation of a global system and/or modifications to business processes in order to cover the customer needs

Assessing customer scope and requirements against an existing global template assumptions and best practices

Providing consultancy in evaluation, development, and deployment of systems and/or related processes

Foster business and label layout harmonization across systems, sites and departments

Being accountable for documentation, which may include, but is not limited to:

User Requirements

Functional and/or technical specifications

Process flow diagrams

Epics, Features, User Stories and Tasks

Training documentation and/or work instructions

Documents supporting Computer System Validation

Other technical documentation and SOPs (if needed)

Managing communications and work session plans with multiple business units/projects as well as with internal IT cross-functional teams

Demonstrates knowledge of current GxP requirements and documentation standards, with the ability to write validation documentation.

Demonstrates proficiency in generation validation documents like Specifications

Coordinate customers SAT and UAT planning and execution with testers

Demonstrates proficiency in gSuite

Demonstrates basic knowledge of SAP and MES systems and the interfacing thereof

Demonstrates ability to explain complex concepts with clarity and simplicity

Demonstrates ability to perform detail-oriented work with a high degree of accuracy

Demonstrates strong verbal, written, and interpersonal communication skills.

Skills

• At least 3-years of experience in business analysis
• Experience in CSV and GxP compliant environment, ideally Life Science industry
• Experience in label management is an advantage
• Understanding SAFe delivery path and Agile practices
• Proven ability for superior communication skills, expectation management and stakeholder management
• Experience working in a global, virtual team in a complex matrix organization / Cultural awareness.
• Ability to reflect on own work and oriented towards improving the team’s way of working and process optimization
• Hands-on experience with Retina or JIRA (Backlog)
• Hands-on experience with ServiceNow (Incident, Change, Knowledge Management)
• PSPO and / or SAFe Certification is an advantage (will be mandatory after joining).
• Linguistic and communication skills - ability to easily put complex thoughts into words
• Practical knowledge in scope of business analysis area for IT solutions
• Analytical thinking ability, collecting requirements, creating use cases, modeling business processes, conducting workshops techniques
• Knowledge of issues related to usability of systems/ application
• Good ability to elicit and define requirements on many levels (User requirements, functional and non-functional requirements)
• Clear formulation of ideas, providing the right level of details to the specific stakeholders, ensuring clear communication of objectives and requirements
• Managing and working with stakeholders in order to understand business needs
• Defining and setting the scope of the project/release/sprint
• Practical knowledge of requirements definition techniques (use cases and scenarios, user stories, acceptance criteria)
• Practical knowledge of analytical artifacts (process modeling, process mapping, conceptual and logical modeling, data dictionary, requirements modeling, business rules, decision tables, etc.)
• Translating requirements into specifications, ability to use precise technical language, creating high quality documentation
• Ability to anticipate potential problems, determine and implement solutions, strong problem solving skills
• Ability to influence decision making through analysis
• Good understanding of agile software development processes and principles; understanding of waterfall processes and differences between the two approaches,
• Knowledge of Scrum framework and roles
• Requirements management throughout their lifecycle, ensuring requirements are tracked and traced, ability to manage changes in requirements effectively
• Clear formulation of ideas, providing the right level of details to the specific stakeholders, ensuring clear communication of objectives and requirements
• Curiosity and analytical thinking, ability to ask the right questions, ability to challenge requirements and business processes
• Good knowledge of techniques of workshop facilitation
• Demonstrated ability to work independently as well as a member of a team
• Knowledge of UX aspects and how to collaborate with UX specialist, knowledge of User Centered Design process
• Understanding the customer experience, prototyping and designing basic wireframes
• Ability to plan, organize and structure work, ability to estimate and deliver tasks within scheduled dates
• Ability to share knowledge and train others
• Working closely with developers, testers, solution architects etc.