Business Analyst

W3Global; Województwo mazowieckie; On-site; PLN 120,000 - 180,000; Full time

Job summary

W3Global in Poland is seeking a seasoned Business Analyst to join a global IT/ Life Science-focused team. You will work with Product Owner, Scrum Master, Architects and QA leads to translate complex business needs into precise requirements and user stories, ensuring adherence to GxP and validation standards.

You will analyze processes, assess scope against templates, and coordinate across multiple business units and IT teams while maintaining clear documentation and strong stakeholder

Qualifications

• 3+ years of experience in business analysis
• Experience in CSV and GxP compliant environment, Life Science preferred
• Experience in label management is a plus
• Understanding of SAFe delivery path and Agile practices
• Strong communication and stakeholder management skills
• Experience in global, virtual teams in a matrix organization
• Fluency in English (B2/C1); German or Polish a bonus

Responsibilities

• Collaborate with Product Owner, Scrum Master, Architects, Configuration Specialists and Tester Team
• Analyze business scenarios and processes for global system implementations
• Assess customer scope against global templates and best practices
• Provide consultancy in evaluation, development and deployment of systems
• Foster harmonization across systems, sites and departments
• Document user requirements, specifications, process flows, epics and user stories
• Coordinate with multiple business units and IT teams
• Demonstrate knowledge of GxP documentation standards and validation
• Coordinate SAT and UAT planning with testers
• Proficient in gSuite; basic SAP/MES interfacing knowledge
• Explain complex concepts clearly and accurately
• Plan and manage stakeholder communications and workshops
• Work with developers, testers, solution architects and UX teams

Skills

Business analysis

GxP compliance

SAFe / Agile

Stakeholder mgmt

English B2/C1

JIRA

ServiceNow

SAFe cert

Documentation

Requirements elicitation

Workshop facilitation

UX collaboration

Process modeling

User stories

Tools

Retina

SAP

MES

Job description

Job Description

• Collaborate closely with Product Owner, Scrum Master, Architects, Configuration Specialists and Tester Team (Leads)
• Analyzing business scenarios and processes that may be solved by implementation of a global system and/or modifications to business processes in order to cover the customer needs
• Assessing customer scope and requirements against an existing global template assumptions and best practices
• Providing consultancy in evaluation, development, and deployment of systems and/or related processes
• Foster business and label layout harmonization across systems, sites and departments
• Being accountable for documentation, which may include, but is not limited to:
  • User Requirements
  • Functional and/or technical specifications
  • Process flow diagrams
  • Epics, Features, User Stories and Tasks
  • Training documentation and/or work instructions
  • Documents supporting Computer System Validation
  • Other technical documentation and SOPs (if needed)
• Managing communications and work session plans with multiple business units/projects as well as with internal IT cross-functional teams
• Demonstrates knowledge of current GxP requirements and documentation standards, with the ability to write validation documentation.
• Demonstrates proficiency in generation validation documents like Specifications
• Coordinate customers SAT and UAT planning and execution with testers
• Demonstrates proficiency in gSuite
• Demonstrates basic knowledge of SAP and MES systems and the interfacing thereof
• Demonstrates ability to explain complex concepts with clarity and simplicity
• Demonstrates ability to perform detail-oriented work with a high degree of accuracy
• Demonstrates strong verbal, written, and interpersonal communication skills.

Skills

• At least 3-years of experience in business analysis
• Experience in CSV and GxP compliant environment, ideally Life Science industry
• Experience in label management is an advantage
• Understanding SAFe delivery path and Agile practices
• Proven ability for superior communication skills, expectation management and stakeholder management
• Experience working in a global, virtual team in a complex matrix organization / Cultural awareness.
• Ability to reflect on own work and oriented towards improving the team's way of working and process optimization
• Fluent in English B2/C1 Level (German or Polish is an advantage)
• Hands-on experience with Retina or JIRA (Backlog)
• Hands-on experience with ServiceNow (Incident, Change, Knowledge Management)
• PSPO and / or SAFe Certification is an advantage (will be mandatory after joining).

More Detailed Skills Description

• Linguistic and communication skills - ability to easily put complex thoughts into words
• Practical knowledge in scope of business analysis area for IT solutions
• Analytical thinking ability, collecting requirements, creating use cases, modeling business processes, conducting workshops techniques
• Knowledge of issues related to usability of systems/ application
• Good ability to elicit and define requirements on many levels (User requirements, functional and non-functional requirements)
• Clear formulation of ideas, providing the right level of details to the specific stakeholders, ensuring clear communication of objectives and requirements
• Managing and working with stakeholders in order to understand business needs
• Defining and setting the scope of the project/release/sprint
• Practical knowledge of requirements definition techniques (use cases and scenarios, user stories, acceptance criteria)
• Practical knowledge of analytical artifacts (process modeling, process mapping, conceptual and logical modeling, data dictionary, requirements modeling, business rules, decision tables, etc.)
• Translating requirements into specifications, ability to use precise technical language, creating high quality documentation
• Ability to anticipate potential problems, determine and implement solutions, strong problem solving skills
• Ability to influence decision making through analysis
• Good understanding of agile software development processes and principles; understanding of waterfall processes and differences between the two approaches,
• Knowledge of Scrum framework and roles
• Requirements management throughout their lifecycle, ensuring requirements are tracked and traced, ability to manage changes in requirements effectively
• Clear formulation of ideas, providing the right level of details to the specific stakeholders, ensuring clear communication of objectives and requirements
• Curiosity and analytical thinking, ability to ask the right questions, ability to challenge requirements and business processes
• Good knowledge of techniques of workshop facilitation
• Demonstrated ability to work independently as well as a member of a team
• Knowledge of UX aspects and how to collaborate with UX specialist, knowledge of User Centered Design process
• Understanding the customer experience, prototyping and designing basic wireframes
• Ability to plan, organize and structure work, ability to estimate and deliver tasks within scheduled dates
• Ability to share knowledge and train others
• Working closely with developers, testers, solution architects etc.