Business Analyst, KYC

Solid Company; Polska; On-site; PLN 120,000 - 160,000; Full time

Job summary

Solid is seeking a Business/Systems Analyst to gather and translate regulatory, operational, and customer requirements into scalable KYC onboarding, due diligence and compliance solutions. You will act as a bridge between business and technology and work in a hybrid setup from Warszawa with 2–3 days in the office.

Responsibilities include documenting requirements, defining user stories, and analyzing data while coordinating with multiple teams to ensure smooth releases and alignment with

Qualifications

• Experience in Requirements Engineering, Business Analysis and Process Modelling.
• Ability to define User Stories and Acceptance Criteria.
• Experience in Release and Change Impact Analysis, Data Analysis and Root Cause Analysis.
• Practical experience with Jira and Confluence in Agile Delivery Practices.
• Knowledge of APIs, Integration and Data Mapping and Analysis tools.
• Understanding of Microservices, Enterprise Architecture and Pega Platform.
• Knowledge of KYC, AML, Customer Due Diligence, onboarding, periodic reviews and regulatory change delivery in banking or financial services.
• English for daily collaboration in international teams.

Responsibilities

• Gather, analyze, and document business requirements.
• Define user stories and acceptance criteria.
• Support delivery execution and solution readiness.
• Manage dependencies and assess change and release impacts.
• Perform data analysis and root cause analysis.
• Collaborate with Business, Architecture, Development, QA, Operations and Programme teams.

Skills

Requirements engineering

Business analysis

Process modelling

User stories

Acceptance criteria

Jira

Confluence

APIs

Data mapping

Data analysis

Microservices

Enterprise architecture

Pega platform

KYC/AML

Regulatory change delivery

English communication

SQL

Tools

Jira

Confluence

Job description

Project:

• Support a financial project focused on enhancing and developing the General KYC ecosystem.
• Act as the link between business and technology teams, translating regulatory, operational, and customer requirements into scalable solutions for onboarding, due diligence, and compliance.
• Work in a hybrid model from Warszawa, with 2 or 3 days per week in the office.

Responsibilities:

• Gather, analyze, and document business requirements.
• Define user stories and acceptance criteria.
• Support delivery execution and solution readiness.
• Manage dependencies and assess change and release impacts.
• Perform data analysis and root cause analysis.
• Collaborate with Business, Architecture, Development, QA, Operations, and Programme teams.

Kogo poszukujemy?

Key requirements:

• Experience in Requirements Engineering, Business Analysis, and Process Modelling.
• Ability to define User Stories and Acceptance Criteria.
• Experience in Release and Change Impact Analysis, Data Analysis, and Root Cause Analysis.
• Practical experience with Jira and Confluence in Agile Delivery Practices.
• Knowledge of APIs, Integration, and Data Mapping and Analysis tools.
• Understanding of Microservices, Enterprise Architecture, and Pega Platform.
• Knowledge of KYC, AML, Customer Due Diligence, onboarding, periodic reviews, and regulatory change delivery in banking or financial services.
• English for daily collaboration in international teams.

Nice to have:

• SQL knowledge.