Business Analyst

Citi; Warszawa; On-site; PLN 120,000 - 190,000; Full time

Benefits offered by this job

Private Medical Care Package

Life Insurance Program

Pension Plan (Defined Contribution)

Job summary

Citi Solutions Center Poland is seeking a skilled Business Analyst to contribute to onboarding or change of processes and operational workflows for internal or client projects within Securities Services Operations Change Department.

You will design, test and validate complex solutions, collaborate with Product, Technology and Clients, and help shape risk-aware process improvements while communicating with stakeholders at all levels.

Qualifications

• At least 3 years of BA experience in Change Management or operational improvements.
• Experience with asset management clients or Securities Services operations desirable.
• Excellent English and strong communication with stakeholders.
• Understanding of BABOK and/or IIBA certification advantageous.
• Strong analytical skills and data-driven decision making.
• Knowledge of MS Visio, PowerBI and SQL is a definite asset.

Responsibilities

• Analyze processes and design solutions for client or operational needs.
• Deliver business requirements, prepare testing plans and oversee testing.
• Collaborate with business, Product, Technology and clients to align goals.
• Take proactive actions to mitigate implementation risks.
• Challenge the status quo and drive innovative solutions.
• Perform root cause analysis of operational problems.
• Manage client and business ad-hoc queries and requirements.
• Contribute to project plans with resource estimates and timescales.
• Support departmental initiatives and strategic planning.

Skills

Stakeholder management

Analytical thinking

English proficiency

SQL

PowerBI

MS Visio

BABOK knowledge

Tools

SQL

PowerBI

MS Visio

Job description

We are looking for a Business Analyst who will contribute to onboarding or change of processes and operational work‑flows for internal or client driven projects within Securities Services Operations Change Department. This role is critical in helping to shape and drive process and technology change across the Fund Accounting business. Role requires strong analytical skillset in order to design, test and validate complex solutions and services for our clients and operational teams. Communication and networking skills are essential to effectively cooperate with multiple stakeholders on various seniority levels across Product, Technology, Operations and our Clients.

What would you do as a Business Analyst?

• Perform process analysis and design solutions in response to client or operational needs
• Deliver business requirements, prepare testing plans and execute and oversee testing
• Co-operate closely with business stakeholders in hand with our Product, Technology partners and our clients, whilst ensuring the right infrastructure to align our vision and strategic goals
• Take proactive actions targeted at minimizing and mitigating implementation & projects risk
• Challenge the status quo, display initiative and innovation in coming up with solutions
• Perform root cause analysis of common operational problems
• Manage client and business ad-hoc queries and requirements
• Contribute to project plans that assess resource requirements and timescales for execution to ensure overall project timescales can be met
• Display appropriate involvement in Department initiatives & strategic planning

What do you need to become our Business Analyst?

• At least 3 years of experience as Business Analyst in Change Management unit or in operational improvements area (e.g. Lean, reengineering programs)
• Experience of working with asset management clients on a variety of investment fund vehicles (e.g. OEICS, Segregated) or Securities Services operations (desirable)
• Very good command of English
• Sound understanding of financial markets
• Understanding of BABOK standard and/or IIBA certification is advantageous
• Excellent communication and stakeholders management skills, with the ability to communicate to a range of audiences
• Strong analytical skills
• Knowledge of MS Visio, PowerBI and SQL is a definite asset

We offer:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (currently up to 2 days working at home per week), but also (potentially, subject to final offer) receive a competitive base salary and enjoy a whole host of additional benefits which can include:

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave; statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidised via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events.
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform.
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

Job Family Group: Operations - Core

Job Family: Operations Project Management

Time Type: Full time

Primary Location Full Time Salary Range: 120 200,00 zł - 190 000,00 zł

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.