Brand Sales & Service Associate (Retail)

Joinimagine; Polska; On-site; PLN 33,000 - 47,000; Full time

Job summary

Joinimagine is seeking a Store Sales Associate in Poland to help meet store targets and deliver exceptional customer service. You will greet customers, share product knowledge, handle transactions, and help maintain visual merchandising standards on the sales floor.

The role emphasizes teamwork with peers and supervisors, ongoing learning, and adherence to Brand policies and procedures. Fluency in Polish and good English are required.

Qualifications

• Fluent Polish and intermediate English required.
• 1–2 months experience in sports/fashion retail preferred.
• Basic numeracy, literacy, and verbal communication skills.

Responsibilities

• Be aware of store sales and KPI targets and own them to meet or exceed targets.
• Execute Brand Customer Service standards to meet or exceed customer expectations.
• Act as Brand Ambassador, exhibiting Brand Attitude and Values.
• Use seasonal brand and product knowledge during sales interactions.
• Communicate product features and benefits clearly to address customer needs.
• Adhere to all policies and procedures.
• Maintain Visual Merchandising and In-Store Communication standards.
• Process merchandise deliveries quickly and replenish fixtures to represent full product range.
• Complete cash register transactions quickly and accurately.
• Minimize loss in stockroom and sales floor.
• Perform store operations safely, effectively and efficiently.
• Collaborate with team members respectfully.
• Complete training programs and apply learning on the job.
• Seek coaching and learning opportunities to improve performance.

Skills

Polish language (fluent)

English language (intermediate)

Job description

Joinimagine is seeking a Store Sales Associate in Poland to help meet store targets and deliver exceptional customer service. You will greet customers, share product knowledge, handle transactions, and help maintain visual merchandising standards on the sales floor.

The role emphasizes teamwork with peers and supervisors, ongoing learning, and adherence to Brand policies and procedures. Fluency in Polish and good English are required.