Billing Automation & Onboarding Specialist

Swap; Polska; Sur place; PLN 60 000 - 120 000; Plein temps

Résumé du poste

Swap is seeking a Billing Operations Associate in Poland to own and improve the end-to-end onboarding and billing setup for new customers. You will drive automation, consolidate data sources, and implement new billing tools while ensuring accuracy across the live billing cycle.

You will map and redesign workflows, perform reconciliations, and support Credit Control and cross-functional teams in Finance, Operations and Product as the role scales with Swap.

Qualifications

• Background in finance operations or business analysis; direct billing experience is helpful but not essential.
• Exceptional analytical ability with data-heavy workflows.
• Strong process thinking to map workflows, spot inefficiencies and design cleaner processes.
• Experience with Excel/Google Sheets; SQL/BI tools a plus.
• Hands-on experience implementing or testing business systems (billing platforms, ERPs, CRMs).

Responsabilités

• Own the end-to-end onboarding and billing setup for new customers.
• Prepare and review shipping billing calculations and identify root causes.
• Perform billing reconciliations and maintain clear records.
• Lead the implementation and testing of new billing tools.
• Build reporting and data checks for visibility and data quality.

Connaissances

Finance operations

Process improvement

Excel/Sheets

SQL/BI

Stakeholder communication

Automation/AI

Outils

ERP systems

CRM systems

Billing platforms

Description du poste

Swap is seeking a Billing Operations Associate in Poland to own and improve the end-to-end onboarding and billing setup for new customers. You will drive automation, consolidate data sources, and implement new billing tools while ensuring accuracy across the live billing cycle.

You will map and redesign workflows, perform reconciliations, and support Credit Control and cross-functional teams in Finance, Operations and Product as the role scales with Swap.