Bilingual Network Engineer – Partner Support & Training

Ruijie Reyee; Warszawa; On-site; PLN 50,000 - 70,000; Full time

Job summary

Ruijie Reyee seeks an experienced technical support specialist in Warsaw, Poland, to assist their Ukrainian market. The role includes providing back-line support and establishing service processes, alongside conducting training and working closely with the R&D team.

Candidates should possess a strong technical background in enterprise networking, be fluent in Polish and Ukrainian/Russian, and hold relevant certifications. Ideal for those looking to integrate resources and enhance product support.

Qualifications

• 3 years of technical experience in enterprise network products.
• Strong sense of responsibility with resource integration.
• Fluent in Polish and Ukrainian/Russian languages.
• Mandatory skills in Switching, Routing, Wireless LAN.
• Certification such as CCNP/CCIE or equivalent required.
• Good interpersonal communication skills.

Responsibilities

• Provide technical assistance to system integration and partners.
• Establish services process systems for quality service support.
• Develop skills through training and workshops.
• Collaborate with support team and R&D for testing.
• Address partner and end-customer support requests.

Skills

Technical experience in sales support and maintenance

Fluent in Polish and Ukrainian/Russian

Interpersonal skills

Ability to integrate resources

Education

CCNP/CCIE (Cisco) or equivalent

Tools

Switching and Routing technologies

Wireless LAN solutions

Network Orchestration/Integration tools

Job description

Ruijie Reyee seeks an experienced technical support specialist in Warsaw, Poland, to assist their Ukrainian market. The role includes providing back-line support and establishing service processes, alongside conducting training and working closely with the R&D team.

Candidates should possess a strong technical background in enterprise networking, be fluent in Polish and Ukrainian/Russian, and hold relevant certifications. Ideal for those looking to integrate resources and enhance product support.