Swedish-Speaking Junior IT Project Support Specialist

Hitachi, Ltd.; Wrocław; On-site; PLN 60,000 - 84,000; Full time

Benefits offered by this job

Empowering Projects

Empowering Growth

DE&I Matters

Career Development

Comprehensive Benefits

Flexible Opportunities

Job summary

GlobalLogic in Wrocław is seeking a language support role focused on Swedish or Norwegian, with English at B2. Join our IT services team and gain early professional experience in a global tech environment from our office in Wrocław.

You will handle client inquiries, work with KPIs, and use our ticketing system while maintaining confidentiality. This entry-level position emphasizes collaboration, attention to detail, and ongoing learning within a diverse, inclusive company.

Qualifications

• Mandatory knowledge of Swedish or Norwegian (min. B2).
• Knowledge of English (min. B2).
• Analytical thinking and teamwork.
• Ability to comprehend the project policy guidelines.
• Attention to detail and client focus.
• Good hands and eye coordination for annotation.
• Nice to have GIS system experience.

Responsibilities

• Providing support and resolving client's inquiries
• Deliver high standard service based on project KPIs
• Maintaining absolute confidentiality of project and client data
• Working in the ticketing system

Skills

Swedish/Norwegian proficiency

English proficiency

Analytical thinking

Teamwork

Policy guideline understanding

Attention to detail

Client focus

Annotation coordination

Tools

GIS system experience

Job description

GlobalLogic in Wrocław is seeking a language support role focused on Swedish or Norwegian, with English at B2. Join our IT services team and gain early professional experience in a global tech environment from our office in Wrocław.

You will handle client inquiries, work with KPIs, and use our ticketing system while maintaining confidentiality. This entry-level position emphasizes collaboration, attention to detail, and ongoing learning within a diverse, inclusive company.