BBH Internship in Alternatives Product Support Team

Brown Brothers Harriman; Kraków; On-site; PLN 20,000 - 31,000; Part time

Benefits offered by this job

6-month paid internship

Flexible working hours

Potential permanent position

Onboarding & career development

Modern office with leisure zones

Multicultural environment

Social and sports events

Job summary

Brown Brothers Harriman (BBH) invites you to join the Alternatives Product Support Team in Kraków as an Intern. You will work with business users, developers, and stakeholders to troubleshoot issues, analyze requirements, and help implement system enhancements.

The role blends application support, business analysis, testing, and project work within financial services. You will participate in Scrum events, contribute to documentation, and collaborate with vendors to deliver improvements.

Qualifications

• Fluent in English (minimum B2).
• Analytical and strong communication skills.
• Team player with proactive attitude and willingness to learn.
• Availability of at least 24 hours per week.
• MS Office proficiency.

Responsibilities

• Provide day-to-day application support and troubleshoot issues for business users.
• Gather, analyze, and review requirements for system enhancements.
• Test new features in test environments and execute test scripts.
• Prepare and maintain user guides, procedures, and project documentation.
• Collaborate with business teams, developers, and external vendors to resolve issues.

Skills

English (B2)

Analytical skills

Communication

Education

Student in year 3 or higher

Tools

MS Office

Job description

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career.

Join us as an Intern in Alternatives Product Support Team!

As an Alternatives Product Support Intern, you will join the BBH Product Support Team in Krakow and work closely with internal business users, developers, and other stakeholders to resolve technical issues, improve business processes, and implement system enhancements. Alts Product Support takes care of development and maintenance of seven system applications used by various BBH teams. This role is an opportunity to combine application support, business analysis with testing and project work in the financial services industry.

The scope of your responsibilities:

• helping in providing day-to-day application support and troubleshooting technical issues reported by business users
• gathering, analyzing, and reviewing business requirements for system enhancements and new functionalities
• testing new features in test environments and executing test scripts
• preparing and maintaining user guides, procedures, and project documentation
• collaborating with business teams, developers, and external vendors to resolve issues and deliver system improvements
• taking part in Scrum events.

Who We're Looking For:

• Fluent in English (minimum B2)
• A creative mindset combined with strong analytical and communication skills
• A student of minimum III year (end/or in the middle of III year)
• A team player with a proactive attitude and motivation to learn and grow
• Strong organizational skills and confidence in managing tasks and priorities
• Availability of at least 24 hours per week (Monday-Friday, between 8:00-18:00)
• MS Office skills
• Basic Agile knowledge

What we offer:

• Paid internship which lasts 6 months
• Flexible working hours you can adjust to your academic schedule
• Opportunity to be hired for a permanent position or to take part in a second internship in a different department
• Comprehensive onboarding program and ongoing career developmentAccess to thousands of online courses to help you learn new skills
• Modern office with an entertainment and leisure zone (i.e., ping-pong, billiards, PlayStation, library, and massage room)
• Multicultural and dynamic business environment
• Social, sport and integration events

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.

About BBH:

Brown Brothers Harriman (BBH) is a premier global financial services firm, known for premium service, specialist expertise, technology solutions and partnership approach to client management. Across Investor Services and Capital Partners, we work with an enviable roster of sophisticated clients who make BBH their first call when they are tackling their hardest challenges. Delivering for our clients and each other energizes us.

We believe that how we do our work is just as important as what we do. We are relentless problem solvers who know our best ideas come from collective debate and development-so we are never possessive about our ideas. Every day we come together as a diverse community of smart and caring people to deliver exceptional service and expert advice-creating success that lasts. No matter where you sit in the organization, everyone is empowered to contribute their ideas. BBHers can pick up the phone and call any colleague, and they are happy to help. Expanding your impact beyond your daily role is part of how we operate as trusted partners to one another.

We believe stability is a competitive advantage, but being stable means having the knowledge, skill, and discipline to evolve, often-pushing the boundaries of innovation. As a private partnership, every investment we make is in the relationships, technologies, products and development we believe are in the long-term interests of our clients and our people. Our long-tenured leaders are experts in their areas and are actively involved in the day-to day business, taking the time to provide guidance and mentoring to build the next generation of BBHers. Because we know, our success begins with yours.

Go to BBH.com to learn more about our rewards and benefits , philanthropy , approach to sustainability or how we support you to thrive personally, physically and financially .