Azure VDI Specialist, End User Services

Outokumpu Chrome Oy; Katowice; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Meaningful career

International environment

Flexible working

Competitive compensation

Inclusive workplace

Job summary

Outokumpu Chrome Oy in Katowice seeks an experienced IT professional to lead Azure Virtual Desktop and end-user computing operations. You will manage AVD/RDS, optimize image lifecycles, and ensure seamless user sessions while supporting patching, security, and migrations.

Join a global leader in sustainable stainless steel, collaborating with international teams and driving improvements in end-user experience through documentation and proactive automation.

Qualifications

• 5+ years hands-on experience in VDI/EUC operations with AVD and RDS/Citrix environments.
• Strong knowledge of Azure Virtual Desktop: host pools, session hosts, application groups, scaling and troubleshooting.
• Experience with FSLogix, Azure Files, storage solutions and Windows multi-session environments.
• Knowledge of golden image management, application packaging, patching and release processes.
• PowerShell scripting skills and experience with ITSM processes (incident, problem and change management).
• Familiarity with Nerdio Manager is an advantage.
• Strong communication skills and ability to collaborate with IT teams, vendors and business stakeholders in English.

Responsibilities

• Provide advanced 2nd/3rd level support and technical expertise for Azure Virtual Desktop (AVD), RDS and VDI services, including agreed on-call support.
• Manage and troubleshoot AVD environments: host pools, session hosts, workspaces, application groups and published applications.
• Own the golden image lifecycle — build, patch, validate and maintain session host images using tools such as Azure Image Gallery or Nerdio.
• Manage FSLogix profiles, storage performance, user sessions and profile recovery.
• Monitor service health, performance and incidents; perform root cause analysis and drive improvements.
• Support patching, security activities, change management and migration from legacy VDI/RDS platforms.
• Standardise application delivery, maintain technical documentation and share knowledge with support teams.
• Identify opportunities for automation, harmonisation and improved end-user experience across End User Services.

Skills

AVD expertise

RDS/Citrix experience

FSLogix

Nerdio Manager

PowerShell

ITSM processes

English communication

Azure Virtual Desktop

Tools

Azure Image Gallery

Nerdio Manager

Job description

Outokumpu Chrome Oy in Katowice seeks an experienced IT professional to lead Azure Virtual Desktop and end-user computing operations. You will manage AVD/RDS, optimize image lifecycles, and ensure seamless user sessions while supporting patching, security, and migrations.

Join a global leader in sustainable stainless steel, collaborating with international teams and driving improvements in end-user experience through documentation and proactive automation.