Azure AD Identity & Access Engineer

Infinity Quest Limited; Województwo małopolskie; On-site; PLN 65,000 - 100,000; Full time

Job summary

Infinity Quest Limited is seeking a Technical Support Engineer specializing in Identity and Access Management and Azure AD. You will work with customers and IT professionals to analyze issues and deliver solutions, combining strong technical knowledge with clear communication.

Responsibilities include engaging with Azure customers, solving complex problems, developing code samples and quick-start guides, and driving customer success through proactive improvements and collaboration.

Qualifications

• Customer-focused, solutions-oriented, and detail-driven in handling support issues from analysis to resolution.
• Strong ownership, clear communication, and collaborative mindset with internal and external stakeholders.
• Solid programming logic and problem-solving skills for complex Azure AD scenarios.
• Experience with Azure AD services and cloud identity management preferred.

Responsibilities

• Engage directly with Azure customers and IT professionals to answer technical questions and resolve issues.
• Solve highly complex problems requiring in-depth product knowledge and cross-product support.
• Develop code samples, quick-start guides, and how-tos for cloud scenarios.
• Provide prompt, detailed, customer-oriented service to customers and developers.
• Identify opportunities to optimize processes and tooling to improve customer happiness.

Skills

Azure AD

Microsoft Identity & Access Management

AAD Group Management

Tenant & Domain Management

Azure RBAC

Microsoft Graph API

Azure AD Roles and Administrators UI

Privilege Identity Management (PIM)

Azure AD Access Reviews

Azure AD Password Protection

Active Directory

LDAP

Tools

LDAP

Azure Key Vault

Job description

Infinity Quest Limited is seeking a Technical Support Engineer specializing in Identity and Access Management and Azure AD. You will work with customers and IT professionals to analyze issues and deliver solutions, combining strong technical knowledge with clear communication.

Responsibilities include engaging with Azure customers, solving complex problems, developing code samples and quick-start guides, and driving customer success through proactive improvements and collaboration.