Audio Visual Technician

Jones Lang LaSalle Incorporated; Kraków; On-site; PLN 42,000 - 68,000; Full time

Benefits offered by this job

Private healthcare

Life insurance

Employee assistance program

Cafeteria system

Job summary

Jones Lang LaSalle Incorporated in Kraków is seeking an Audio Visual Technician to keep our conference spaces running smoothly, from daily video calls to executive meetings.

You will troubleshoot AV systems, support internal and client events, operate Teams, Zoom, WebEx, and manage room setups to exact specifications.

This role requires a calm, customer‑focused presence under pressure, a proactive mindset, and strong collaboration with IT and facilities teams.

Qualifications

• Experience supporting AV and video conferencing systems.
• Strong client service orientation and professional presence.
• Ability to work under pressure and adapt to changing priorities.

Responsibilities

• Deliver white-glove technical support for internal, client, and executive meetings.
• Anticipate AV issues before they arise and resolve client concerns quickly and confidently.
• Operate and troubleshoot Teams, Zoom, WebEx and codec systems like Crestron Flex and Polycom VTC.
• Manage and monitor conference room booking system and assist clients with room changes.
• Coordinate room setups to exact specifications ahead of meetings.
• Maintain conference room standards, cleanliness, signage, and equipment condition.
• Perform proactive testing, calibration, maintenance, and updates to keep equipment running smoothly.
• Log and escalate issues with IT and participate in light commissioning and programming.

Skills

Troubleshooting AV systems

Video conferencing platforms

Client service orientation

Calm under pressure

Collaboration with IT

Curiosity and adaptability

Proactive mindset

Attention to detail

Tools

Microsoft Teams

Zoom

WebEx

Crestron Flex

Polycom VTC

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.We're looking for an Audio Visual Technician to keep our conference spaces running flawlessly — from everyday video calls to high-stakes executive meetings. You'll be the technical backbone behind our AV systems, blending hands-on troubleshooting with a genuine passion for client service. This is a role for someone who thrives under pressure, anticipates problems before they happen, and takes pride in delivering a seamless experience every time. If you enjoy variety, technology, and being the calm, capable presence in the room, this could be your next step.What You'll DoDeliver white-glove technical support for internal, client, and C-level executive meetingsAnticipate potential AV issues before they arise and resolve client concerns quickly and confidentlyOperate and troubleshoot video conferencing platforms (Microsoft Teams, Zoom, WebEx) and codec systems such as Crestron Flex and Polycom VTCManage and monitor the conference room booking system, helping clients navigate room changes or repairsCoordinate room setups to exact specifications — layout, airwalls, microphones, and projection — ahead of meetingsMaintain conference room standards, including cleanliness, functionality, signage, and equipment conditionPerform proactive testing, calibration, maintenance, and software/firmware updates to keep all equipment running smoothlyLog and escalate technical issues with IT, and take part in light commissioning and programming workWhat We're Looking ForA natural troubleshooter who can quickly identify and localize technical issuesStrong working knowledge of integrated AV systems and video conferencing technologyA polished, professional presence, especially when supporting senior stakeholdersComfort operating in a fast-paced environment with shifting prioritiesA proactive mindset — someone who spots problems before they become client-facingStrong client service instincts, with the ability to stay composed under pressureCuriosity and adaptability to pick up new tools, systems, and softwareA collaborative approach to working with IT teams and other internal partnersWhat You Can Expect From UsCompetitive Rewards & Benefits — Permanent contract after probationary period, private healthcare, cafeteria system, life insurance, and employee assistance program.Career Development & Growth — Robust development opportunities with 80% employee participation in structured programs, AI upskilling, and professional training.Stability & Recognition — 78% employee recommendation rate, recognized for 18 consecutive years as one of the World's Most Ethical Companies.Inclusive & Supportive Culture — Strong commitment to Diversity, Equity & Inclusion across multiple employee resource groups and initiatives.Global Perspective — 60 nationalities and 40 languages represented, offering rich cultural exchange and collaboration opportunities.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.