Application Manager/SME

Optiveum; Warszawa; Hybrid; PLN 79,000 - 131,000; Full time

Job summary

Optiveum is seeking an experienced Application Manager/SME to own the lifecycle, stability and continuous improvement of a business-critical data and reporting solution supporting the DORA Register of Information. The role focuses on ensuring reliable performance of procurement-related systems, coordinating stakeholders and vendors, and driving automation within a hybrid work model in Poland.

This position requires advanced English, strong incident, problem and change management skills, and a

Qualifications

• Experience with application lifecycle management and continuous improvement.
• Strong incident, problem and change management capabilities.
• Excellent stakeholder management and cross-functional collaboration.
• Advanced English communication across organisations and levels.
• Background in procurement IT environments and data reporting.

Responsibilities

• Own the lifecycle, stability and continuous improvement of a data and reporting solution.
• Ensure reliable performance of procurement-related systems.
• Optimize systems, data flows and processes, increasing automation.
• Coordinate stakeholders and vendors across the organisation.
• Support incident, problem and change management activities.
• Ensure compliance, documentation and reporting reliability.
• Contribute to scalable future-state solution designs.
• Lead or contribute to multiple application-related projects.

Skills

Application lifecycle

Incident & problem management

Change management

Stakeholder management

English communication

Tools

Snowflake

Power BI

Job description

Application Manager/SME

About the Offer

We are currently looking for an Application Manager/SME to join the team of our global client from the banking sector. For this role, Optiveum is the recruitment and contracting party, which means you will sign the cooperation agreement directly with us.

You will take ownership of the lifecycle, stability and continuous improvement of a business-critical data and reporting solution supporting the DORA Register of Information, ensuring reliable performance of procurement-related systems.

Key Details:

• Rate: up to 95 PLN/h net + VAT (B2B)

• Work Model: Hybrid – 3 days per week in the office

• Location: Tricity (Gdańsk/Gdynia), Warsaw or Łódź

• Start: ASAP

Responsibilities:

• Managing the lifecycle, stability and continuous improvement of a business-critical data and reporting solution (DORA Register of Information).

• Ensuring reliable performance of procurement-related systems.

• Optimising systems, data flows and processes, increasing automation and implementing improvements.

• Coordinating stakeholders and vendors across the organisation.

• Supporting incident, problem and change management.

• Ensuring application compliance, documentation and reporting reliability.

• Contributing to the design of scalable future-state solutions.

• Leading or contributing to multiple application-related projects.

Requirements:

• Experience in application lifecycle and application management.

• Strong incident, problem and change management skills.

• Hands‑on experience with Snowflake and Power BI, as well as data quality and reporting.

• Background in systems administration, preferably as a Business Systems Analyst or IT Analyst within procurement.

• Technical troubleshooting and analytical problem-solving skills.

• Risk, security and compliance awareness.

• Strong stakeholder, vendor and collaboration skills.

• Project management experience or equivalent experience driving cross‑functional activities.

• Advanced English, able to communicate across organisations and seniority levels.

Nice to have:

• Knowledge of DORA or third‑party risk management.

• Requirements, process and prioritisation experience.

• Experience automating recurring reporting processes.

• Understanding of procurement or supplier data.

• Continuous improvement mindset and scalable solution design experience.