Analyst - Process Analytics - Trust & Safety 5A

Genpact Services Poland sp. z o.o.; Kraków; On-site; PLN 56,000 - 67,000; Full time

Job summary

Genpact Services Poland sp. z o.o. is seeking an Analyst in Process Analytics to analyze content trends and user engagement, develop data-driven strategies, and optimize for SEO. You will collaborate with cross-functional teams to ensure brand consistency across channels.

The role requires strong analytics skills, experience with BI tools, and a passion for turning data into actionable insights in a dynamic, acceleration-focused environment.

Qualifications

• Bachelors or Masters in analytics, CS, statistics or related field.
• Experience with large data sets and KPI reporting.
• Strong SQL and data visualization skills.

Responsibilities

• Analyze content trends and user engagement metrics.
• Develop content strategies to drive traffic and brand presence.
• Optimize content for SEO to improve visibility.
• Collaborate with content creators, designers, and marketers to ensure brand consistency.

Skills

Ab Initio

Python

Tableau

Power BI

Data Modeling

Agile Methodology

Data Integration

Education

Bachelors - Business Analytics

Bachelors - Computer Science

Masters - Data Science

Tools

Alteryx

Informatica PowerCenter

Matillion ETL

SAP BO Data Services (BODS)

Tableau

Job description

Analyst - Process Analytics - Trust & SafetyReady to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises. Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.Job DescriptionResponsibilities: Analyze content trends and user engagement metrics; Develop content strategies to drive traffic and enhance brand presence; Optimize content for search engines (SEO) to improve visibility; Collaborate with content creators, designers, and marketers to ensure brand consistency; Monitor and report on key performance indicators (KPIs) for content initiativesQualificationsBachelors - Business Analytics, Bachelors - Computer Science, Bachelors - Statistics, Masters - Data ScienceCertificationsCCP – Certified Credit Professional - Credit Institute of CanadaCredit Institute of Canada, Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Information Privacy Professional, U.S. private-sector (CIPP/US) - International Association of Administrative Professionals (IAAP)International Association of Administrative Professionals (IAAP), Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, Certified Risk Professional (CRP) - UdemyUdemyRequired SkillsAb Initio, Agile Methodology, Alteryx, Collaboration Tools, Data Integration, Data Modeling, Demand Forecasting, Design Thinking, High Volume Replication, Inclusion, Informatica PowerCenter, Matillion ETL, Microsoft Excel, Microsoft Power Business Intelligence (PBI), Microsoft Visual Basic for Applications, Oracle Data Integrator (ODI), Personal Effectiveness, Python (Programming Language), SAP BO Data Services (BODS), SnapLogic, Statistics, Tableau (Software), Talend, VBA MacrosLanguageEnglish (Required)Language Proficiency -Advanced - C1Additional Job Location -Job TypeRegularMaster Skill List -Process Analytics - Trust & SafetyRemote Type -OfficeWork Shift -With shift (Poland)Compensation Range-Initial Pay Starting From 5500 PLNWhy join Genpact?• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter• Make an impact – Help global enterprises solve business challenges that matter• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.Let’s build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.Please be informed the proof of education (including educational certificates) may be requested during the recruitment process. Please note that Genpact does not impose any CV format nor do we require you to enclose a photograph to your CV as part of the application process.Kindly please see our Privacy Notice for Employment Candidates: https://www.genpact.com/privacy/notice-for-employment-candidates