Alternatives Product Support Intern - Flexible Hours

Brown Brothers Harriman; Kraków; On-site; PLN 20,000 - 31,000; Part time

Benefits offered by this job

6-month paid internship

Flexible working hours

Potential permanent position

Onboarding & career development

Modern office with leisure zones

Multicultural environment

Social and sports events

Job summary

Brown Brothers Harriman (BBH) invites you to join the Alternatives Product Support Team in Kraków as an Intern. You will work with business users, developers, and stakeholders to troubleshoot issues, analyze requirements, and help implement system enhancements.

The role blends application support, business analysis, testing, and project work within financial services. You will participate in Scrum events, contribute to documentation, and collaborate with vendors to deliver improvements.

Qualifications

• Fluent in English (minimum B2).
• Analytical and strong communication skills.
• Team player with proactive attitude and willingness to learn.
• Availability of at least 24 hours per week.
• MS Office proficiency.

Responsibilities

• Provide day-to-day application support and troubleshoot issues for business users.
• Gather, analyze, and review requirements for system enhancements.
• Test new features in test environments and execute test scripts.
• Prepare and maintain user guides, procedures, and project documentation.
• Collaborate with business teams, developers, and external vendors to resolve issues.

Skills

English (B2)

Analytical skills

Communication

Education

Student in year 3 or higher

Tools

MS Office

Job description

Brown Brothers Harriman (BBH) invites you to join the Alternatives Product Support Team in Kraków as an Intern. You will work with business users, developers, and stakeholders to troubleshoot issues, analyze requirements, and help implement system enhancements.

The role blends application support, business analysis, testing, and project work within financial services. You will participate in Scrum events, contribute to documentation, and collaborate with vendors to deliver improvements.