AI UCaaS Channel Manager -North East Coast

Vitel Global Communications; Polska; Hybride; PLN 313 000 - 470 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

PTO

Advancement opportunities

Résumé du poste

Vitel Global Communications is seeking an UCaaS Channel Account Manager to drive revenue growth by recruiting and managing cloud-based partner networks across the US. This hunting role targets new logo acquisition with travel to tradeshows, customer visits, and partner meetings.

You will learn our UCaaS/CCaaS products, become a trusted advisor to recruited partners, and blend sales, consulting, and customer success to modernize clients’ communications infrastructure.

Qualifications

• Bachelor’s degree or higher in business, marketing, communications, or related field.
• 2–5 years of sales, account management, or customer-facing experience.
• Strong relationships with VARs/MSPs/MSSPs/System Integrators.
• Excellent communication and interpersonal skills.
• Basic understanding of UCaaS/CCaaS or cloud technology.

Responsabilités

• Recruit and maintain relationships with assigned channel partners.
• Serve as the primary contact for partner inquiries and support.
• Train partners on UCaaS & AI-enabled products, pricing, and competitive positioning.
• Assist partners with sales strategies, demos, and proposals.
• Identify, qualify, and progress partner-generated sales opportunities.
• Collaborate with internal teams on quoting, pricing, and contracts.
• Monitor partner performance and pipeline activity.
• Maintain records in Hubspot.

Connaissances

Relationship building

Sales and negotiation fundamentals

Presentation and training skills

Problem-solving/Solution Selling

Time management

Formation

Bachelor’s degree in Business, Marketing, Communications, or related field

Outils

Hubspot

Description du poste

***Note***** This is a hunting position focused on recruiting partners, VARs, System Integrators, and Agents you know to build your book of business. This position includes travel for tradeshows, customer visits, and partner meetings. The territory is central US from Chicago to Dallas. YOU MUST LIVE IN THE UPPER EAST COAST US REGION TO BE CONSIDERED. (Preferably in the DC, NJ, to Boston Corridor)

UCaaS Channel Account Manager

Company Overview

Vitel Global is a highly innovative AI based UCaaS provider, that is heavy in R&D with over 300 developers globally. Unlike other UCaaS providers in this space, innovation drives our GTM strategy, through continuous product development, and a focus on creating advanced features, and solution sets for the SMB to Mid-Enterprise markets.

Through continuous innovation and product development, Vitel is transforming the ease of communications for B2B with products such as our built-in voice-to-voice translations services in video conferencing, built in note taker, voice analytics, 60+ AI Assistants, voice enabled avatar website chat bot (100+ languages), plus other meaningful bolt on solutions. Beyond this, Vitel provides additional services like AI Scrubbed Lead Gen Lists, and supporting AI Assistants to help drive inbound and outbound revenue, which ultimately helps round out our “Business in a Box” philosophy.

Job Description

The successful UCaaS Channel Manager is responsible for driving revenue growth and managing client relationships for cloud-based communication solutions, including voice, video, messaging, and collaboration platforms. The job is a hunting position, focused on recruiting new partners, with a focus on new logo generation.

In this role you will be expected to learn current and developing products, become a trusted advisor for partners you recruit, blending sales, consulting, and customer success, working with businesses to modernize their communications infrastructure.

Key Responsibilities

Partner Recruitment & Relationship Management

• Recruit and maintain relationships with assigned channel partners
• Serve as the primary point of contact for partner inquiries and support

Sales Enablement

• Train partners on UCaaS & AI enabled products, pricing, and competitive positioning
• Assist partners with sales strategies, demos, and proposals

Pipeline Development

• Work with partners to identify, qualify, and progress sales opportunities
• Help drive partner-generated pipeline and revenue growth

Deal Support

• Collaborate with internal teams (sales engineers, marketing, operations)
• Support quoting, pricing, and contract processes

Performance Tracking

• Monitor partner performance and pipeline activity
• Maintain accurate records in Hubspot

Market Awareness

• Stay informed on UCaaS trends, competitors, and industry developments

Required Qualifications

• Bachelor’s degree (Business, Marketing, Communications, or related field preferred)
• 2-5 years of experience in sales, account management, or customer-facing roles
• Strong existing relationships with VARs/MSPs/MSSPs/System Integrators
• Strong communication and interpersonal skills
• Basic understanding of UCaaS/CCaaS/ or cloud technology
• Ability to manage multiple priorities and work in a fast-paced environment

Preferred Qualifications

• Experience with Hubspot
• Exposure to telecom, VoIP, AI, or UCaaS products
• Previous role in sales, partnerships, or customer success

Key Skills

• Relationship building
• Sales and negotiation fundamentals
• Presentation and training skills
• Problem-solving/Solution Selling
• Time management

Benefits

• Medical, Dental, Vision, LTD, STD, Life
• Opportunity for Advancement
• PTO

This is a remote position.