AI Migration Lead

HSBC Holdings plc; Kraków; On-site; PLN 237,000 - 356,000; Full time

Benefits offered by this job

Healthcare

Pension and life assurance

Multisport card

Private medical care

Car allowance (gross)

One-time home office setup allowance

Employee assistance program

Flexible working hours

Free parking

CSR initiatives

Job summary

HSBC Holdings plc in Kraków is seeking an AI Enablement Lead who translates the R&C AI strategy into a delivery agenda and leads the central AI Migration team, bridging business SMEs with agentic automation.

You will collaborate with Group Technology and the Group AI Platform, drive portfolio-level roadmap, deliver AI-driven outcomes, and mentor Value Streams through enablement and governance.

Qualifications

• Background in analytics or engineering with credibility to lead a technical delivery team.
• Experience in leading process re-engineering and automation across R&C domains.
• Experience managing large technical pods to deliver value across multiple streams.
• Experience in portfolio management and prioritisation across multiple stakeholders.

Responsibilities

• Own the R&C AI portfolio strategy and prioritisation; translate strategy into a portfolio-roadmap.
• Aggregate value and delivery progress across Value Streams; track benefits metrics.
• Lead portfolio prioritisation forum and escalate conflicts as needed.
• Lead the AI Migration team deployed into Value Streams for delivery.
• Ensure AI Migration acts as a bridge between business SMEs and agentic automation.
• Partner with Group Technology and the Group AI Platform to align with standards.
• Collaborate with Re-engineering and Knowledge Management Enablement leads.
• Enable Value Streams Product Owners and Leads to deliver against targets.

Skills

Analytics background

Engineering background

Technical leadership

Process re-engineering

Automation

Portfolio management

Stakeholder management

Agentic AI delivery

Strategic delivery

Job description

Some Careers Shine Brighter Than Others.

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

The AI Enablement Lead translates the R&C AI strategy set by the R&C CAIO into a prioritised, portfolio-level delivery agenda, and enables each Value Stream to deliver AI-driven outcomes at pace. The role leads the central AI Migration team, which acts as the bridge between subject matter expertise in the business and agentic AI delivery. This is a central enablement role working in tandem with R&C Value Streams which retain ownership of the outcomes they deliver.

What You’ll Do

• Own the R&C AI portfolio strategy and prioritisation, working closely with the R&C CAIO to translate top-down strategy and target outcomes into an executable, portfolio-level roadmap.
• Aggregate value and delivery progress from across Value Streams to portfolio level, and instrument the relevant benefit metrics (efficiency & capacity, adoption & maturity) feeding the R&C CAIO's overall benefit-tracking framework.
• Own the prioritisation and escalation mechanism across Value Streams: chair a regular portfolio prioritisation forum with Value Stream Product Owners and Value Stream AI Leads, and elevate unresolved conflicts to the R&C CAIO.
• Lead the AI Migration team: a central, flexible technical pool deployed into Value Streams on a solid-line basis to this role, with a dotted-line working relationship into the Value Stream while deployed.
• Ensure the AI Migration team operates as the bridge between business SMEs and agentic architecture translating and migrating manual or semi-manual tasks into governed, agentic and automated workflows.
• Partner with Group Technology and the Group AI Platform function, including the Architecture Lead capability, to ensure portfolio delivery aligns to Group tooling, platform and architecture standards.
• Partner with the Re‑engineering team and the Knowledge Management Enablement Lead as shared capabilities supporting the migration agenda.
• Enable, R&C Value Streams Product Owners and Leads to deliver against set targets

What you need to have to succeed in this role

• Background in analytics, engineering or a related technical discipline, with credibility to lead a technical delivery team.
• Experience in leading process re‑engineering and automation across one or multiple R&C domains.
• Experience managing large technical pods to deliver value across multiple streams.
• Experience in portfolio management and prioritisation across multiple stakeholders and competing priorities.
• Strong understanding of agentic AI delivery models and forward‑deployment engineering approaches.
• Senior stakeholder management experience, ideally within a financial services Risk & Compliance environment.
• Comfortable operating at both strategic (portfolio) and delivery (team leadership) levels. Delivery of the R&C AI portfolio roadmap against plan.
• Efficiency & capacity and adoption & maturity metrics across Value Streams. Volume and quality of workflows migrated into agentic/automated patterns. Value Stream feedback on enablement effectiveness.

What We Offer

The pay range for this role is 21258 PLN - 31883 PLN monthly, gross.
Additional car allowance in the amount of 4786 PLN monthly, gross.
Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.
We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One‑time reimbursement of home office set‑up (up to 800 PLN).
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Interview with the hiring manager

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

You’ll achieve more when you join HSBC.