Agile Coach: Transform Leadership & Outcomes

HEINEKEN Global Shared Services; Kraków; On-site; PLN 180,000 - 260,000; Full time

Job summary

HEINEKEN Global Shared Services Center in Kraków seeks an experienced Agile Coach to drive the Agile Way of Working, partner with senior leadership, and connect strategy to delivery across portfolios.

You will build high-performing teams, foster a data-driven culture, mentor Product Owners, and guide transformation initiatives toward faster value delivery while simplifying processes and embedding DevOps practices.

Qualifications

• 6+ years as Scrum Master / Agile Coach in complex organizations.
• Experience with Senior Leadership and driving transformation.
• Proven ability to deliver measurable business outcomes.
• Strong coaching and stakeholder management skills.
• Experience building high-performing, outcome-driven teams.
• Strong knowledge of Agile (incl. SAFe / LeSS).
• Experience with OKRs, product strategy and value-based delivery.
• Knowledge of Flow Metrics, SDLC, CI/CD, DevOps.
• Ability to simplify complexity and solve real problems.
• Experience in data-driven ways of working.
• Experience in global, multicultural environments.
• Familiarity with Jira / Confluence
• Strong ownership, courage and accountability.

Responsibilities

• Acting as a strategic partner to leadership, supporting priority setting, decision alignment and organizational direction.
• Driving business outcomes and value realization, focusing on measurable impact.
• Leading transformation initiatives and driving cultural change towards ownership and continuous improvement.
• Supporting Product Strategy, OKRs and value-based delivery.
• Building strong product teams, strengthening Product Owner accountability and outcome ownership.
• Improving cross-functional collaboration and team effectiveness.
• Solving real business problems by addressing root causes.
• Applying Agile pragmatically, avoiding unnecessary complexity.
• Simplifying and clarifying ways of working, communicating purpose and value.
• Building strong relationships and acting as a connector across teams and regions.
• Promoting experimentation, fast feedback loops and continuous improvement.
• Supporting DevOps culture, CI/CD and modern SDLC practices.
• Educating employees at all levels on Agile and modern delivery practices.
• Acting as a role model, embodying Agile mindset and principles.

Skills

Scrum Master

Agile Coach

Leadership

Stakeholder management

Flow Metrics

DevOps

Jira

Confluence

Cross-functional collaboration

Tools

Jira

Confluence

Job description

HEINEKEN Global Shared Services Center in Kraków seeks an experienced Agile Coach to drive the Agile Way of Working, partner with senior leadership, and connect strategy to delivery across portfolios.

You will build high-performing teams, foster a data-driven culture, mentor Product Owners, and guide transformation initiatives toward faster value delivery while simplifying processes and embedding DevOps practices.