Account Manager (m/w/d)

Dematic; Poznań; Hybrid; PLN 120,000 - 180,000; Full time

Benefits offered by this job

Flexible work

Creative room for growth

Employee discounts

Development support

Global exposure

Job summary

Dematic seeks a Sales Engineer to manage and advise existing customers across Eastern Europe and to generate leads for service contracts, repairs, and modernization projects. You will work closely with the Technical Sales Manager to translate customer requirements into effective proposals and to negotiate contracts, with substantial international travel.

The role requires an engineering degree or equivalent, strong English skills, and a track record in technical sales or sales engineering.

Qualifications

• Fluent in English; additional language skills are a plus (German/Polish)
• Strong teamwork, analytical, customer-focused and results-oriented mindset
• Willingness to travel internationally, about 70% of the time
• Engineering degree or equivalent qualification in a technical field
• Experience as Sales Manager/Engineer or similar in technical products/services

Responsibilities

• Manage and advise existing customers with focus on Eastern Europe
• Generate leads for service contracts, repairs, spare parts, and modernization projects
• Collaborate with Technical Sales Manager to define customer requirements
• Support Back Office in developing and preparing customer proposals
• Present solutions and negotiate contracts with customers
• Travel internationally approximately 70% of the time

Skills

Fluent in English

Teamwork

Analytical thinking

Customer-focused

Results-oriented

Education

Engineering degree

Tools

Microsoft Office

Job description

Dematic is a leading global provider of intelligent intralogistics solutions - from storage to material flow and order picking.

With a comprehensive range of innovative logistics systems, product solutions and services, we offer our customers unique perspectives for the movement of their goods and information through the supply chain.

Dematic can look back on almost 200 years of tradition as an innovation driver. With more than 7,000 employees at over 50 locations worldwide, the company has built more than 6,000 distribution and industrial logistics systems.

We offer:

• Benefits of an International MDax Group (KION Group)
• Plenty of room for creativity in a rapidly growing company
• Flexible and mobile working
• Individual support and development
• Employee discounts

Tasks and Qualifications:

Your Main Responsibilities:

• Manage and advise existing customers, with a primary focus on the Eastern Europe Market
• Generate leads for service contracts, repairs, spare parts, and modernization projects
• Work closely with the Technical Sales Manager to specify and define customer requirements
• Support the Back Office team in developing and preparing customer proposals
• Present solutions and proposals to customers
• Conduct contract negotiations

Your Qualifications:

• Degree in Engineering, qualification as a Sales Engineer, or a comparable qualification
• Professional experience as a Sales Manager, Sales Engineer, or in a similar role, preferably involving technical products and/or services
• Strong proficiency in Microsoft Office applications
• Strong teamwork, analytical, customer-focused, and results-oriented skills
• Willingness to international travel, approximately 70% of the time
• Fluent in English; additional language skills are an advantage, particularly German and/or Polish.