Account Growth Lead — Own Founders' Growth

tonik; Poznań; Remote; PLN 114,000 - 164,000; Full time

Benefits offered by this job

Non-exclusive cooperation

Trips to SF (occasional)

Job summary

tonik is seeking an independent Account Manager for long-term B2B cooperation. You will own client relationships, build growth plans, and drive revenue across multiple accounts. The role emphasizes high autonomy, direct founder access, and a fast-paced, results-driven culture.

Expect regular calls with US clients in the afternoon/evening and occasional travel to SF. Non-exclusive cooperation and flexible work style are core features of this position.

Qualifications

• 3+ years in account management or client partnership at a software house, digital agency or product studio.
• Proven account growth with upsells, cross-sells and renewals with measurable results.
• Sales-driven, comfortable discussing targets and pricing.
• Ability to earn founders' and C-level trust quickly.
• Structured, CRM-driven work style (Pipedrive familiarity a plus).
• Understanding of how digital products, brands and websites are built to spot opportunities.
• Fluent English (C1).
• Willingness for regular afternoon/evening calls with US clients and travel to SF.
• Comfort with high-tempo, multi-client environment.
• Culture fit: high-performance, low-ego, drama-free.
• Bonus: VC-backed startup experience or project management background.

Responsibilities

• You grow our client relationships; you own the account and its direction.
• You own a portfolio of key client accounts and serve as the founder's go-to person.
• You build real relationships with founders and their teams to spot next steps.
• You run an Account Growth Plan with quarterly plans and yearly revenue goals.
• You spot, shape and close growth opportunities across services (brand/web/product/motion/dev).
• You map the account and secure introductions.
• You monitor client satisfaction (NPS/feedback) and intervene early.
• You translate needs into briefs and handoff to PM/delivery.
• You own proposals, renewals, pricing, and a up-to-date pipeline.
• You quantify value to clients in measurable numbers.
• You attend events or on-site meetings in SF when required.

Skills

Account management

Account growth

Sales mindset

Trust-building

Structured CRM workflow

Digital product knowledge

Fluent English

US client calls

Early-stage tempo

Culture fit

VC startup experience

Pipedrive

Tools

Pipedrive

Job description

tonik is seeking an independent Account Manager for long-term B2B cooperation. You will own client relationships, build growth plans, and drive revenue across multiple accounts. The role emphasizes high autonomy, direct founder access, and a fast-paced, results-driven culture.

Expect regular calls with US clients in the afternoon/evening and occasional travel to SF. Non-exclusive cooperation and flexible work style are core features of this position.