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An established industry player is seeking enthusiastic individuals for a dynamic role in customer care services. This position involves managing outbound calls, building strong customer relationships, and ensuring a positive experience with every interaction. You will thrive in a supportive environment that values teamwork and communication skills. With a focus on delivering exceptional service, this role offers opportunities for bonuses and commissions, making it an exciting prospect for those looking to start or advance their career in the BPO sector. Join a team where your contributions make a real difference!
We provide innovative Business Process Outsourcing (BPO) and specialize in the management of customer care services and back-office processes for global leaders in the domains of technical support, banking, telecom, transportation, and retail.
Job Description:
Manage large amounts of completely outbound calls in a timely manner.
Follow our company’s communication “Script”.
Build strong relationships with customers.
Identify customers’ needs and clarify information.
Maintain a level of professionalism and engagement to create a positive experience with every interaction.
Required Skills:
Perks and Benefits:
Job Type: Full Time
Outsourcing/Offshoring - Lahore, Pakistan
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.