Virtual Front Desk

Bilwiz; Abbottabad; On-site; Confidential; Full time

Job summary

Bilwiz is seeking a highly skilled Virtual Assistant to support US-based medical practices. This hybrid position involves handling medical billing, managing patient scheduling, and performing insurance verifications. The ideal candidate will have experience in medical billing procedures and strong communication skills.

Key responsibilities include managing inbound/outbound calls for physicians and maintaining accurate patient records. If you are reliable and detail-oriented with at least 2 years of relevant experience, we encourage you to apply!

Qualifications

• Minimum 2 years of experience in a similar role (US healthcare preferred).
• Strong understanding of medical billing procedures and terminology.
• Proficiency in patient scheduling and insurance verification.
• Excellent spoken and written English communication.

Responsibilities

• Handle medical billing tasks and maintain accurate patient records.
• Manage patient scheduling, appointment confirmations, and follow-up calls.
• Perform Verification of Benefits (VOB) with accuracy.
• Obtain patient authorizations from insurance providers as required.
• Manage doctors’ inbound and outbound calls professionally.
• Address patient inquiries with exceptional communication.

Skills

Medical billing

Patient scheduling

Insurance verification

Communication skills

Tools

DrChrono

AdvancedMD

eClinicalWorks

Job description

We are seeking a highly skilled Virtual Assistant with strong communication abilities and hands‑on experience in Medical Billing, Patient Scheduling, Insurance Verification, and managing inbound/outbound calls for physicians. This hybrid position is ideal for someone who is reliable, detail-oriented, and experienced in supporting US‑based medical practices.

Tasks

Key Responsibilities

• Handle medical billing tasks and maintain accurate patient records
• Manage patient scheduling, appointment confirmations, and follow‑up calls
• Perform Verification of Benefits (VOB) with accuracy
• Obtain patient authorizations from insurance providers as required
• Manage doctors’ inbound and outbound calls professionally
• Address patient inquiries with exceptional communication
• Utilize EMR and practice management systems effectively mainly Dr.Chrono, AdvancedMD and eClinicalWorks.

Requirements

Job Requirements

• Minimum 2 years of experience in a similar role (US healthcare preferred)
• Strong understanding of medical billing procedures and terminology
• Proficiency in patient scheduling and insurance verification
• Excellent spoken and written English communication
• Experience with EMR and medical office software such as DrChrono, AdvancedMD, and eClinicalWorks

If you meet the requirements and are ready to contribute to a thriving company, we encourage you to apply and become part of our team. Looking forward to connecting with you!!