Vice President - Technology - Transformation Office (Mashreq Global Network Pakistan)

Mashreq; Pakistan; On-site; PKR 1,200,000 - 1,800,000; Full time

Job summary

Mashreq seeks a seasoned professional to head the independent Project Quality Assurance capability within the Transformation Office. You will ensure technology projects align with Mashreq Project Management Methodology and governance, driving an AI-enabled, risk-based assurance model that delivers compliant by design outcomes and transparent senior management insights.

You will lead reviews across the project lifecycle, define KPIs, and implement AI agents to automate evidence checks, scoring,

Qualifications

• Minimum 10 years of experience in project or program management and Project Quality Assurance in regulated environments.
• Experience reviewing complex technology projects against governance frameworks and stage gates.
• Familiarity with AI, automation and analytics to improve project governance.

Responsibilities

• Define and maintain the PQA framework, standards and escalation thresholds.
• Lead risk-based quality reviews across the project lifecycle and ensure compliance by design.
• Collaborate with Portfolio Leads to prioritize reviews and validate concerns.
• Assess governance and delivery health through evidence-based reviews of plans, RAID, dependencies, testing and readiness.
• Define KPIs, dashboards and management reporting for portfolio-level visibility.
• Develop and adopt AI-enabled agents to automate PQA reviews and escalation.

Skills

PQA leadership

Risk management

Governance & controls

Executive communication

Quality assurance

Stakeholder management

Analytical thinking

Scepticism & independence

Education

Bachelor's degree in technology/engineering/business

Tools

AI agents

Process mining

Job description

Lead the independent Project Quality Assurance capability within the Transformation Office, ensuring that technology projects comply with the Mashreq Project Management Methodology and required governance, control and delivery standards. Establish a proactive, risk-based and increasingly automated assurance model that helps project teams achieve compliance by design, provides transparent insight to senior management and escalates material gaps requiring intervention.

Key Result Areas

Responsible for establishing and operating a credible, proactive and AI-enabled Project Quality Assurance capability:

• Define and maintain the PQA framework, review standards, control criteria, evidence requirements, review calendar, rating model and escalation thresholds aligned with the Mashreq Project Management Methodology.
• Lead risk-based quality reviews across the project lifecycle, including initiation, planning, requirements, design, execution, testing, implementation readiness, go-live, benefits transition and closure.
• Work with Portfolio Leads, using their initial portfolio-level inputs and observations to prioritize reviews, validate concerns and determine the depth of independent assurance required.
• Assess compliance and delivery health through evidence-based review of governance, plans, scope, requirements, RAID, dependencies, financials, vendors, testing, data migration, readiness, decisions and closure controls.
• Agree corrective actions with accountable project and portfolio leaders, monitor remediation to closure and escalate recurring, overdue or material gaps to the Head of Transformation Office and relevant C-level governance forums.
• Define PQA KPIs, thresholds and trend measures; produce portfolio-level reporting that highlights compliance, delivery risk, root causes, repeat findings, ageing actions and areas requiring management intervention.
• Drive the design, development, validation and adoption of AI agents that automate PQA reviews, evidence checks, compliance scoring, exception identification, action tracking, reporting and escalation.
• Create proactive AI agents and guided tools that help project teams apply the methodology correctly while performing their work, reducing rework and enabling compliance by design.
• Maintain independence and professional judgement over automated outputs; establish human oversight, traceability, access controls, testing and continuous improvement for PQA agents.
• Identify systemic improvement opportunities, update assurance practices and support methodology owners in strengthening standards, templates, guidance and training.

Knowledge, Skills and Experience

• Minimum 10 years of relevant experience in project or program management and Project Quality Assurance within banking, financial services or another highly regulated environment.
• Proven experience reviewing complex technology projects against an enterprise project management methodology, governance framework, stage gates and control requirements.
• Strong command of project planning, scope, requirements, RAID, dependencies, financial and vendor controls, testing, implementation readiness, benefits and closure governance.
• Demonstrated ability to define assurance frameworks, review criteria, compliance ratings, KPIs, dashboards, escalation thresholds and management reporting.
• Practical experience using AI, automation, process mining, analytics or intelligent workflow solutions to improve project governance or assurance; experience designing AI agents is strongly preferred.
• Understanding of responsible AI controls, including human oversight, traceability, validation, access management, data protection and ongoing performance monitoring.
• Strong analytical judgement, professional scepticism and the ability to remain independent while working constructively with portfolio and project teams.
• Demonstrated C-level exposure with excellent executive writing, presentation, facilitation, influencing and escalation skills.
• Bachelor degree in technology, engineering, business, finance or a related discipline. PMP, PRINCE2, P3O, MSP, quality assurance, audit or equivalent certification preferred.