US Night-Shift System & Network Engineer (MSP)

Great Computer Solutions (GCS); Multan, Lahore; On-site; PKR 1,339,000 - 2,678,000; Full time

Job summary

Great Computer Solutions (GCS) in Multan and Lahore, Pakistan, seeks System and Network Engineers (L1 & L2) to own network monitoring, incident resolution, and system administration during US night hours. You will troubleshoot, configure routers/switches/firewalls, manage Active Directory, and support MSP client environments.

You will collaborate with senior engineers and US stakeholders, maintain backups, patch management, and documentation, while delivering high availability and IT

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Telecommunications Engineering, or a related technical discipline.
• Minimum of 2+ years of progressive professional experience in system administration, network engineering, or IT support.
• Preferred MSP experience managing multi-client infrastructures.
• Strong networking fundamentals (TCP/IP, routing, switching, VLANs, subnetting).
• Windows/Linux server administration, troubleshooting, and end-user support.
• Excellent analytical, troubleshooting, and problem-solving abilities.
• Excellent written and verbal English communication skills.
• Mandatory willingness to work US shift hours (6:00 PM - 3:00 AM) in Multan or Lahore, Pakistan.
• Legal work eligibility for full-time on-site employment in Pakistan.

Responsibilities

• Provide frontline L1 and L2 technical support for client network and system infrastructures.
• Monitor and manage enterprise network devices, routers, switches, firewalls, and VPNs.
• Administer Windows and Linux OS, user accounts, permissions, and Active Directory.
• Handle support tickets within an MSP operational model following SLAs.
• Coordinate backups, patch management, and preventive maintenance checks.
• Collaborate with US-based client teams, remote engineering squads, and local IT leads.
• Work US night shift hours (6:00 PM - 3:00 AM) to cover international clients.
• Maintain technical documentation, ticket logs, and network asset inventories.

Skills

TCP/IP & routing

Switching & VLANs

Windows & Linux admin

Active Directory

Customer-facing support

US shift readiness

MSP operations

Education

Bachelor’s degree in CS/IT/Telecommunications

Tools

FortiGate

Palo Alto

AWS

Azure

Job description

Great Computer Solutions (GCS) in Multan and Lahore, Pakistan, seeks System and Network Engineers (L1 & L2) to own network monitoring, incident resolution, and system administration during US night hours. You will troubleshoot, configure routers/switches/firewalls, manage Active Directory, and support MSP client environments.

You will collaborate with senior engineers and US stakeholders, maintain backups, patch management, and documentation, while delivering high availability and IT