Unit Head Digital & Branchless Banking Risk

Mobilink Microfinance Bank Ltd; Gadap Town; On-site; PKR 3,000,000 - 4,000,000; Full time

Job summary

A leading microfinance institution in Pakistan seeks a Unit Head for Digital & Branchless Banking Risk. The ideal candidate will be responsible for driving the bank’s risk strategy and ensuring compliance with regulations while managing emerging risks. You will lead risk reviews, mentor teams, and develop risk indicators to enhance risk culture within the organization. The position requires strong analytical, compliance, and stakeholder engagement skills, along with 6-8 years of relevant experience and appropriate educational qualifications.

Qualifications

• In-depth knowledge of risks associated with digital financial services, branchless banking, mobile banking, and fintech solutions.
• Ability to analyze and interpret risk data and produce reports for senior management.
• Strong stakeholder engagement skills and clear risk communication.

Responsibilities

• Drive the bank's risk strategy by identifying, monitoring, and mitigating emerging risks.
• Supervise risk reviews of digital banking operations to identify and develop mitigation strategies.
• Ensure compliance with digital lending guidelines and regulatory frameworks.

Skills

Risk management

Regulatory compliance

Stakeholder engagement

Analytical skills

Collaboration

Education

Bachelor’s or Master’s degree in Finance, Risk Management, or related field

Job description

Overview

What is Unit Head Digital & Branchless Banking Risk - MMBL?

• To drive Mobilink Bank’s digital and branchless banking risk strategy by ensuring effective identification, monitoring, and mitigation of emerging risks. The role oversees digital risk management, regulatory compliance, and high-risk digital operations.

Responsibilities

• Support in implementing the bank’s risk framework and strategy within agreed timeframes, ensuring effective identification, assessment, monitoring, control, and reporting of digital and branchless banking risks.
• Supervise and lead risk reviews of branchless and digital banking operations to identify associated risks and develop appropriate mitigation strategies.
• Review existing and new policies, products, procedures, SOPs, and other relevant documents, including outsourcing arrangements.
• Foster a culture of partnership, collaboration, and transparency with product teams and other functions; serve as a subject matter expert and escalation point for control obligations.
• Provide leadership support for the end-to-end execution of Control and Risk Evaluations.
• Assess risk models and methodologies to ensure accuracy, effectiveness, and compliance with regulatory requirements and industry best practices.
• Monitor credit risk exposures and portfolio performance to identify trends, patterns, and potential risks; develop and implement mitigation strategies accordingly.
• Identify and mitigate emerging risks, especially related to core banking system, portfolio exposure fraud patterns, access controls etc.
• Ensure compliance with SBP digital lending guidelines, consumer protection principles, and fair lending policies, Branchless banking regulations, Enterprise Technology Governance Framework etc.
• Develop and monitor key Risk Indicators (KRIs) to ensure the escalation of significant risk issues to appropriate management levels and its mitigation.
• Conducting/formulating RSCA/Risk Register in coordination with the process owners and devising action plans to mitigate the risks.
• Lead internal audits and inspections for digital and branchless banking risk.
• Conduct awareness/training sessions to promote risk culture/awareness.

Qualifications & Experience

• In-depth knowledge of risks associated with digital financial services, branchless banking, mobile banking, and fintech solutions.
• Ability to compile, analyze, and interpret risk data; develop actionable insights; and produce comprehensive risk reports and dashboards for senior management.
• Strong stakeholder engagement skills with the ability to articulate risk findings and provide clear, effective risk advice.
• Excellent analytical skills to assess complex risk scenarios, identify root causes, and develop effective mitigation strategies.
• Knowledge of regulatory frameworks, industry best practices, and compliance requirements related to digital and branchless banking.
• Ability to collaborate effectively across functions.
• Educational Qualifications
• Bachelor’s or Master’s degree in Finance, Risk Management, or a related field; or equivalent professional qualifications such as ACCA or Partly qualified CA.
• Experience
• Minimum 6-8 years of relevant experience

Job Locations

• Head Office

About MMBL

Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan installments), mobile wallets, insurance, G2P, B2B & B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.

Why Join MMBL

This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we\'re looking for a talented individual to join us in this endeavor.