Tele Marketing Officer

Intercity infinito; Islamabad; On-site; PKR 391,000 - 670,000; Full time

Job summary

Intercity infinito in Islamabad seeks a Tele Marketing Officer to boost customer acquisition and promote money transfer services through professional outbound calls. You will explain features, qualify leads, and build rapport with prospective and existing customers to drive conversions.

The role requires excellent verbal English and Urdu, a confident telephone manner, and the ability to meet daily and monthly targets.

Qualifications

• Strong verbal communication and active listening.
• Clear, courteous, and persuasive telephone manner.
• Ability to explain money transfer services in simple, accurate language.
• Lead generation, follow-up, objection handling, and basic sales closing skills.
• Accurate logging and customer record management.
• Comfort using computers, customer databases, spreadsheets, and office communication tools.
• Ability to meet daily and monthly performance targets.
• Professional handling of confidential customer and transaction-related information.
• Fluency in English and Urdu; additional local languages are an advantage.

Responsibilities

• Make outbound calls to introduce money transfer services and explain relevant features.
• Respond to customer questions, identify needs, and provide accurate service information.
• Maintain organized records of calls, leads, follow-ups, and customer feedback.
• Follow up with prospects and coordinate with internal teams to support conversions.
• Meet assigned sales, lead-generation, follow-up, and service-quality targets.
• Handle customer information responsibly and follow approved communication and compliance procedures.

Skills

Verbal communication

Active listening

Telephone manner

Lead generation

Follow-up

Objection handling

Sales closing

Record management

Confidential data handling

Language skills

Tools

CRM systems

Spreadsheets

Office tools

Job description

Job Description:

Intercity infinito provides international money transfer services and is seeking a Tele Marketing Officer in Islamabad. The role will support customer acquisition and service promotion through professional telephone communication with prospective and existing customers.

Responsibilities:

• Make outbound calls to introduce money transfer services and explain relevant features.


• Respond to customer questions, identify needs, and provide accurate service information.


• Maintain organized records of calls, leads, follow-ups, and customer feedback.


• Follow up with prospects and coordinate with internal teams to support conversions.


• Meet assigned sales, lead-generation, follow-up, and service-quality targets.


• Handle customer information responsibly and follow approved communication and compliance procedures.

The successful candidate will be confident, persuasive, customer-focused, and comfortable working toward measurable performance goals in a financial services environment.

Job Specification:

• Strong verbal communication and active listening skills.


• Clear, courteous, and persuasive telephone manner.


• Ability to explain money transfer services in simple, accurate language.


• Lead generation, follow-up, objection handling, and basic sales closing skills.


• Accurate logging and customer record management.


• Comfort using computers, customer databases, spreadsheets, and office communication tools.


• Ability to meet daily and monthly performance targets.


• Professional handling of confidential customer and transaction-related information.


• Fluency in English and Urdu; additional local languages are an advantage.