Technician - Laptop And Desktop

Hightech Solutions; Lahore; On-site; PKR 502,000 - 837,000; Full time

Job summary

Hightech Solutions is seeking a skilled Laptop & Desktop Technician to maintain, repair, and upgrade a range of computer systems on-site. You will diagnose hardware and software issues, perform upgrades, and support end-users to ensure optimal IT performance.

The ideal candidate has 3–5 years of relevant experience, strong troubleshooting skills, and familiarity with Windows, macOS, and Linux. On-site, full-time role with opportunities for overtime during peak periods.

Qualifications

• 3–5 years of proven experience as Laptop & Desktop Technician or similar role
• Proficient in installing, configuring, and maintaining operating systems and applications
• Experience with hardware repairs and component replacements
• Familiarity with basic networking concepts
• Excellent communication and customer service skills
• Detail-oriented with strong analytical skills

Responsibilities

• Diagnose and resolve hardware and software issues on laptops and desktops
• Perform routine maintenance and upgrades on computer systems and peripherals
• Install and configure hardware, operating systems, and applications
• Provide technical support and training to end users
• Monitor and maintain computer performance and security
• Collaborate with IT team to improve system efficiency
• Maintain detailed records of repairs and service reports
• Ensure compliance with IT policies and procedures

Skills

Troubleshooting

Hardware repair

OS installation

Networking basics

Documentation

Education

Associate degree or IT certification preferred

Tools

Windows OS

macOS

Linux

Job description

Job Description:

Job Overview

We are seeking a skilled Technician for Laptop & Desktop support. The ideal candidate will be responsible for maintaining, repairing, and upgrading a wide range of computer systems and peripherals. The technician will provide timely and effective technical support to ensure optimal performance of IT infrastructure on-site.

Key Responsibilities

• Diagnose and resolve technical hardware and software issues on laptops and desktops.
• Perform routine maintenance and upgrades on computer systems and peripherals.
• Install and configure hardware, operating systems, and applications.
• Provide technical support and training to end-users.
• Monitor and maintain computer performance and security.
• Collaborate with IT team members to improve system efficiency.
• Maintain detailed records of repairs and technical service reports.
• Ensure compliance with IT policies and procedures.

Requirements

• Proven experience (3-5 years) as a Laptop & Desktop Technician or in a similar role.
• Strong troubleshooting skills and technical knowledge.
• Proficiency in installing, configuring, and maintaining operating systems and applications.
• Experience with hardware repairs and component replacements.
• Familiarity with network configurations and basic networking concepts.
• Ability to work independently and manage multiple tasks.
• Excellent communication and customer service skills.
• Detail-oriented with strong analytical skills.

Qualifications

• High school diploma or equivalent; an associate degree or certification in IT, computer science, or a related field is preferred.
• Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar are a plus.
• Familiarity with various operating systems including Windows, macOS, and Linux.
• Ability to lift and move equipment as required.

Work Environment

• On-site work required.
• Full-time position with potential for overtime during peak periods.

Join our team and contribute to the efficient functioning of our IT infrastructure while delivering exceptional support to our users.