Technical Writer: AI-Enhanced Software Documentation

Contour Software; Karachi Division; On-site; PKR 1,200,000 - 1,800,000; Full time

Benefits offered by this job

Market-leading Salary

Medical Coverage – Self & Dependents

Provident Fund

Employee Performance-based bonuses

Professional Development Budget

Life Benefit

Leave Encashment

Job summary

Contour Software is seeking an enthusiastic Technical Writer to bridge complex technical information and user-friendly content. You will create release notes, help content, feature descriptions, and in-app messages, working closely with developers to ensure accuracy and clarity.

You will document enhancements and releases, maintain user guides, and help resources while adhering to established style guides. Collaboration with cross-functional teams is essential for success.

Qualifications

• Bachelor's degree in Technical Communication or related field.
• 5 years of experience as a Technical Writer, Documentarian, Content Specialist, or related role, preferably in software development.
• Solid understanding of SDLC in an Agile environment; familiarity with JIRA/Azure DevOps and sprint/release boards.

Responsibilities

• Create user content for release notes, help websites, feature descriptions, and in-app messages.
• Collaborate with development teams to ensure content accuracy and alignment with user needs.
• Review development changes and translate them into user-friendly documentation tasks.
• Develop and maintain content for new features and existing software products.
• Follow style guides, templates, and documentation processes to ensure consistency.

Skills

Prompt Engineering

Self-Assignment

Work Independently

Content Creation

Translate Technical Info

Content Organization

Cross-Functional Collaboration

Implement Documentation Standards

Education

Bachelor's degree in Technical Communication

Tools

MadCap Flare

HTML/XML editors

Markdown editing

Microsoft Word

Azure DevOps

Job description

Contour Software is seeking an enthusiastic Technical Writer to bridge complex technical information and user-friendly content. You will create release notes, help content, feature descriptions, and in-app messages, working closely with developers to ensure accuracy and clarity.

You will document enhancements and releases, maintain user guides, and help resources while adhering to established style guides. Collaboration with cross-functional teams is essential for success.