Technical Content Writer

Strategic Systems International; Lahore; On-site; PKR 600,000 - 900,000; Full time

Job summary

SSI is seeking a Technical Content Writer to own case studies, use cases, and website content, while shaping the brand voice through newsletters, video concepts, and social content.

You will translate delivery team insights into client-facing stories, write creative content formats, and partner with SMEs to produce audience-ready materials across fintech, healthcare, retail, and manufacturing sectors.

Qualifications

• 2–4 years of proven experience in content, technical, or creative writing.
• Experience in B2B tech, agency, media, or IT services is welcome.
• Ability to translate complex technical work into business outcomes.

Responsibilities

• Write and maintain case studies and use cases translating delivery work into business outcomes.
• Own website content: service, industry, and solution pages with consistent messaging.
• Create newsletters, video concepts, and social content aligned with brand voice.
• Support social media content, mainly LinkedIn, following established style guidelines.
• Apply content strategy, SEO principles, and optimize existing content.

Skills

Technical writing

Editing

SEO basics

Cross-functional communication

Time management

Tools

CMS

Job description

JOB TITLE: Technical Content Writer

PURPOSE / JOB BRIEF: SSI is a global digital solutions partner delivering AI, software development, cloud, data & analytics, and Industry 4.0 solutions. We're looking for a Technical Content Writer to own case studies, use cases, and website content, while also shaping the creative side of our brand voice — newsletters, video concepts, and social content. This role sits at the intersection of business storytelling and creative writing: one week you're translating a delivery team's technical work into a client outcome story, the next you're writing a video hook or a newsletter that makes AI and enterprise tech sound human.

KEY RESPONSIBILITIES:

• Write and maintain case studies and use cases that translate technical delivery work into clear business-outcome stories, across industries (fintech, healthcare, retail, manufacturing, supply chain)
• Own website content: service pages, industry pages, and solution content, keeping messaging accurate and consistent with SSI's positioning
• Write and concept creative content formats; newsletters, video scripts and concepts, campaign ideas that extend SSI's story beyond case studies and web copy
• Support social media content (primarily LinkedIn), aligning tone and messaging with brand voice
• Maintain a consistent brand tone across all content; technical, creative, and social; working from established style guidelines
• Apply content strategy and SEO principles to improve discoverability and structure of published content
• Optimize existing content based on performance and search data
• Collaborate with SMEs, delivery teams, and design to gather input and turn technical work into audience-ready content, in whatever format best fits the story
• Follow structured editorial workflows, including tracked-changes review and fact-checking against verified sources

QUALIFICATIONS, SKILLS, AND EXPERIENCE:

• 2–4 years of proven experience in content, technical, or creative writing; B2B tech, agency, media, or IT services backgrounds all welcome
• Strong writing and editing skills, with range across formats: long-form (case studies, web copy) and short-form (social, newsletter, video concepts)
• Able to simplify complex technical delivery work for business audiences without losing the substance
• Working knowledge of content strategy, SEO, and content optimization
• Experience writing case studies, use cases, or similar outcome-driven content
• Comfortable managing multiple projects and review cycles
• Strong cross-functional communication skills

NICE TO HAVE:

• Experience writing for multiple industries (not tied to one tech stack)
• Video script or concept writing experience (reels, explainers, brand films)
• Newsletter writing experience
• Familiarity with website CMS content entry
• Exposure to social media content calendars and LinkedIn content
• Agency or content studio background

A Culture of Belonging: At our core, we value diversity and inclusion. As an equal opportunity employer, we are dedicated to creating a workplace where every voice is heard, every person is respected, and everyone has the opportunity to succeed.