Computer Support Specialist

Oman OnlineConnect; Lahore; On-site; PKR 4,202,000 - 5,685,000; Full time

Benefits offered by this job

Accommodation provided

Job summary

Oman OnlineConnect in Lahore seeks a Computer Support Specialist to ensure smooth computer operations and assist users with technical issues.

The role involves diagnosing hardware and software problems, installing systems, configuring accounts, and training users. Strong communication and teamwork are essential, with accommodation provided for employees.

Qualifications

• Bachelors degree preferred in Computer Science or related field.
• At least 2 years of experience in a similar role.
• Knowledge of hardware, software, networking and operating systems (Windows, Mac OS).
• Strong problem-solving and clear communication abilities.
• Ability to work independently and in a team.

Responsibilities

• Provide technical assistance to users via phone, email or in person.
• Diagnose and resolve hardware, software or network issues.
• Install, configure and maintain computer systems.
• Set up new user accounts and profiles.
• Train users on new software or equipment.
• Monitor system performance and document actions taken.

Skills

Hardware knowledge

Software knowledge

Networking basics

Windows OS

Mac OS

Communication skills

Teamwork

Education

Bachelor's degree in Computer Science or related field

Job description

Computer Support Specialists vacancy in Lahore Pakistan

Computer Support Specialist

A computer support specialist is responsible for providing technical assistance and support to individuals and organizations who use computer software or equipment. They help solve technical problems, provide advice, and train users on how to utilize technology effectively. As a computer support specialist in Lahore, you will be responsible for ensuring that all computer systems function properly and troubleshoot any issues that may arise.

Key Responsibilities:

• - Provide technical assistance and support to users via phone, email or in person
• - Diagnose and resolve hardware, software, or network problems
• - Install, configure and maintain computer systems
• - Set up new user accounts and profiles
• - Train users on new software or equipment
• - Maintain records of daily data communication transactions, problems and remedial actions taken
• - Monitor system performance and troubleshoot issues as needed

Requirements:

• - Minimum 2 years of experience in a similar role
• - Bachelor's degree in Computer Science or related field preferred
• - Knowledge of hardware, software, networking and operating systems such as Windows and Mac OS
• - Strong problem-solving skills with attention to detail
• - Excellent communication skills with the ability to explain technical information in simple terms
• - Ability to work independently as well as part of a team

Salary: 1600$

Location: Lahore

Employment Type: Full-time

Accommodation: Provided

Nationality Preference: None

Gender Preference: Female candidates are encouraged to apply.

Note: Biometric passport is required for international travel purposes.