Computer Support Specialist

Workato; Multan; On-site; PKR 2,632,000 - 3,561,000; Full time

Job summary

Workato in Multan, Pakistan is seeking a skilled Computer Support Specialist to provide technical support for client systems, software, and hardware. This full-time role requires prior IT support and strong troubleshooting abilities to resolve issues efficiently.

You will install, configure, and maintain computer systems, apply security patches, and train clients on new software. Excellent communication and teamwork are essential in a fast-paced environment.

Qualifications

• 2+ years of IT support experience or related field.
• Strong troubleshooting of computer systems, software and hardware.
• Good customer service mindset with clear communication.

Responsibilities

• Provide technical support to clients via phone, email, or in person.
• Troubleshoot computer systems, software, and hardware issues.
• Install and configure new computer systems and software.
• Maintain and update existing systems with upgrades and security patches.
• Conduct regular system maintenance to ensure optimal performance.
• Train clients on how to use new software or systems effectively.
• Keep accurate records of all support requests and resolutions.

Skills

IT support

Troubleshooting

Customer service

Communication

Detail-oriented

Teamwork

Job description

Computer Support Specialists vacancy in Multan Pakistan

Computer Support Specialist

We are seeking a highly skilled and experienced Computer Support Specialist to join our team in Multan. As a Computer Support Specialist, you will be responsible for providing technical support and assistance to our clients with their computer systems, software, and hardware. This is a full-time position that requires previous experience in IT support and troubleshooting.

Responsibilities

• Provide technical support to clients via phone, email, or in person
• Troubleshoot computer systems, software, and hardware issues
• Install and configure new computer systems and software
• Maintain and update existing systems with the latest upgrades and security patches
• Conduct regular system maintenance to ensure optimal performance
• Train clients on how to use new software or systems effectively
• Keep accurate records of all support requests and resolutions

Requirements

• Minimum of 2 years of experience in IT support or a related field
• Strong knowledge of computer systems, software, and hardware troubleshooting
• Excellent communication skills with the ability to explain technical issues in simple terms
• Customer service-oriented mindset with the ability to remain calm under pressure
• Detail-oriented with strong organizational skills
• Ability to work independently as well as part of a team

Salary: The salary for this position is $1000 per month.

Location: This position is based in Multan.

Accommodation: This is a full-time position without accommodation provided.

Gender Preference: This position is suitable for both men and women.