Technical Support Engineer (Solar Inverter + EVCS + Portable Power Station）

Growatt New Energy; Islamabad; On-site; PKR 600,000 - 900,000; Full time

Job summary

Growatt is seeking a field service technician to provide remote technical support to Pakistan distributors and installers, with on-site support when necessary. You will repair inverters, diagnose faults and collect after-sales data, and guide installers through installation, monitoring and maintenance of home PV plants.

The role requires strong teamwork, good English skills, and the ability to travel within Pakistan and relocate to Lahore for long-term residence, with a focus on delivering

Qualifications

• Power electronics, electrical engineering and automation are preferred.
• Skilled in computer and office software operation.
• Proactive with strong responsibility, good communication and teamwork.
• Able to independently complete circuit board replacement for power equipment.
• Strong English listening, reading and writing skills.
• Able to maintain inverters and other power equipment.

Responsibilities

• Provide remote technical support to Pakistan distributors, installers and on-site support when necessary.
• Repair inverters, determine faults and collate after-sales service data.
• Guide and support installers in installation, monitoring, and maintenance of home PV plants.
• Provide promotion support for the sales side.

Skills

Power electronics

Electrical engineering

Automation

Office software

Communication skills

Teamwork

Inverter maintenance

English proficiency

Job description

• 1.Provide remote technical support to Pakistan distributors, installers and on-site support when necessary.
• 2.Repair inverters, determine faults and collate after-sales service data.
• 3.Responsible for guiding and supporting installers in the installation, monitoring, post operation and maintenance of home PV plants.
• 4.Provide promotion support for the sales side.

Note: Actual work is based on service volume and not limited to customer support work in Pakistan.

Requirement

• 1. Power electronics, electrical engineering and automation is preferred.
• 2. Skilled in computer and office software operation.
• 3.Proactive, strong sense of responsibility, good communication skills and sense of teamwork, strong ability to implement goals, power industry related after-sales service experience is preferred.
• 4.Able to independently complete circuit board replacement for power equipment.
• 6.Good English listening, reading and writing skills.
• 7. Have a certain circuit foundation, able to independently complete the inverter and other power equipment maintenance
• 8.Need for long-term stable residence and work in Lahore
• 9.Ability to provide remote support through telecommunication tools (e.g., phone, chat software) and ability to adapt to travelling within Pakistan

About Growatt

Growatt is a global leading distributed energy solution provider that specializes in sustainable energy generation, storage and consumption, as well as energy digitalization. Growatt designs, develops and manufactures PV inverters, energy storage products, EV chargers, smart energy management systems and others.