Technical Outreach Programs Associate

Motive; Lahore; On-site; PKR 1,000,000 - 1,800,000; Full time

Job summary

Motive is seeking an Associate Program Manager, Technical Outreach to organize technical sessions, translate complex topics into clear resources, and turn customer feedback into guidance for development teams. This role reports to Manager, Technical Support Engineering.

You will coordinate outreach programs, advocate for customers, and help prioritize knowledge-sharing initiatives with cross-functional teams, ensuring content is clear and actionable for support and product teams.

Qualifications

• 2+ years of experience in program coordination, technical enablement, or related fields.
• Experience managing cross-functional projects from planning through execution.
• Understanding of SaaS products, technical troubleshooting, or support workflows.

Responsibilities

• Coordinate technical outreach programs from planning through execution.
• Translate recurring support themes into guidance for Product and Engineering teams.
• Provide actionable technical and customer context to inform product improvements.

Skills

Program coordination

Cross-functional projects

SaaS understanding

Technical enablement

Data-driven decisions

Stakeholder management

Communication

Job description

Motive is seeking an Associate Program Manager, Technical Outreach to organize technical sessions, translate complex topics into clear resources, and turn customer feedback into guidance for development teams. This role reports to Manager, Technical Support Engineering.

You will coordinate outreach programs, advocate for customers, and help prioritize knowledge-sharing initiatives with cross-functional teams, ensuring content is clear and actionable for support and product teams.