Technical Delivery Manager, Digital Payments

Karandaaz Pakistan; Islamabad; On-site; PKR 3,600,000 - 6,000,000; Full time

Job summary

Karandaaz Pakistan seeks an experienced Technical Delivery Manager for Digital Payments to provide technical leadership across large-scale programmes. You will drive architecture reviews, technology options and risk management while coordinating with vendors, regulators and internal teams to deliver impact.

Ideal candidates will have 8–10 years in digital payments/digital financial services, strong API and integration knowledge, and outstanding stakeholder management.

Qualifications

• 8–10 years of professional experience in digital payments, banking technology, fintech or financial services, including experience delivering complex technology implementation programmes.
• Experience managing complex technology implementation programmes involving multiple stakeholders and vendors.
• Knowledge of payment systems, digital banking platforms, enterprise integration technologies or large-scale technology platforms is highly desirable.

Responsibilities

• Provide technical leadership throughout the project lifecycle for large-scale digital payments initiatives.
• Review and challenge designs, architectures and implementation approaches from vendors and partners.
• Identify risks, dependencies and issues; develop practical mitigations and roadmaps.
• Coordinate across multiple vendors, consultants and internal stakeholders to ensure on-time delivery.
• Communicate technical concepts clearly to non-technical audiences and senior management.

Skills

Digital payments

Stakeholder management

Vendor management

Communication

Leadership

Problem solving

APIs

Enterprise integration

Education

Bachelor's degree in Computer Sciences / related discipline

Master’s degree (advantage)

Job description

Technical Delivery Manager, Digital Payments

Reporting Structure

This role will be in the Digital Financial Services Department and the reporting line under Associate Director, Digital Payments Infrastructure (DPI).

About Us
Karandaaz Pakistan is a not-for-profit organization, based out of Islamabad, registered with the Securities and Exchange Commission of Pakistan under Section 42 of the Companies Act 2017. The entity has been seeded by Enterprise and Asset Growth Programme of UK’s Foreign, Commonwealth & Development Office (FCDO) and our digital finance initiatives are being funded by the Gates Foundation (GF).

Karandaaz (KRN) is guided by the vision of Investing for Shared Prosperity, and driven by the mission to enhance capabilities of the financial and digital ecosystem through investments, innovations, and strategic partnerships for inclusive, green and sustainable growth.

Karandaaz Digital aligns its efforts with the objectives of the Financial Services for the Poor (FSP) programme of the Gates Foundation by promoting financial inclusion through Digital Financial Services (DFS). Working with regulators, financial institutions, technology providers and other ecosystem stakeholders, Karandaaz supports the digitisation of financial services and government payment streams while fostering innovation across Pakistan’s digital economy.

Position Summary

Karandaaz is seeking an experienced technology professional with a strong background in digital payments and large-scale technology implementations. This role is ideal for someone who enjoys solving complex technology challenges, collaborating with diverse stakeholders, and driving the successful delivery of strategic digital transformation initiatives. Rather than being responsible for software development, the role focuses on providing technical leadership throughout the project lifecycle, facilitating informed technology decisions, managing technical risks, coordinating implementation partners, and fostering effective collaboration among diverse stakeholders to achieve successful programme outcomes.

Job Responsibilities

Technical Leadership

• Review technical designs, solution architectures and implementation approaches proposed by vendors and implementation partners.
• Evaluate technology options and provide recommendations based on business requirements, industry standards and global best practices.
• Identify technology risks, implementation challenges and integration gaps, and recommend practical solutions.
• Contribute to the development of technology standards and design principles for digital transformation initiatives.
• Stay abreast of developments in digital payments, financial technology, APIs, enterprise integration, cloud technologies, and emerging technology trends.
• Lead the technical implementation of complex technology programmes from planning through deployment.
• Develop and monitor implementation roadmaps, project plans and delivery milestones.
• Coordinate implementation activities across multiple vendors, consultants and internal stakeholders.
• Proactively identify and manage project risks, dependencies and technical issues to ensure successful delivery.
• Monitor project progress and support timely resolution of implementation challenges.
• Build and maintain effective working relationships with regulators, financial institutions, technology partners and internal stakeholders.
• Facilitate technical discussions, workshops and design reviews with both technical and non-technical audiences.
• Challenge vendor proposals where appropriate and ensure recommendations are aligned with project objectives.
• Communicate complex technical concepts clearly to senior management and other stakeholders.
• Foster a collaborative working environment across multiple organizations involved in programme delivery.

Technical Advisory

• Develop technical requirements, scopes of work, Terms of Reference and evaluation
  criteria to support the procurement of technology solutions and services.
• Participate in the technical evaluation of vendor proposals and technology solutions.
• Review technical deliverables to ensure quality, completeness and alignment with agreed requirements.
• Provide technical advice and recommendations to project teams and senior management throughout the project lifecycle.
• Promote technology best practices and lessons learned across programmes.
• Contribute to improving delivery methodologies, governance processes and technical standards.
• Undertake any other responsibilities necessary to support the objectives of the DPI team.

Eligibility Criteria

Education & Experience

• Bachelor degree in Computer Sciences, Computer Engineering, Software Engineering, Information Technology or a related discipline. A Master’s degree will be an advantage.
• 8–10 years of professional experience in digital payments, banking technology, fintech or financial services, including experience delivering complex technology implementation programmes.
• Demonstrated experience managing complex technology implementation programmes involving multiple stakeholders and vendors.
• Experience working with payment systems, digital banking platforms, enterprise integration technologies or large-scale technology platforms will be highly desirable.

Knowledge, Skills & Abilities

• Strong understanding of digital payments, payment systems, APIs, enterprise integration and modern technology architectures.
• Good understanding of software delivery methodologies, system implementation and technology governance.
• Ability to review and challenge technical solution proposals and facilitate informed technology decisions.
• Excellent stakeholder management and relationship-building skills.
• Strong vendor management and negotiation capabilities.
• Excellent written, verbal and presentation skills.
• Ability to communicate effectively with both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills with the ability to evaluate complex technical issues.
• Self-motivation, sound judgement and the ability to manage multiple priorities in a fast- paced environment.
• High level of professionalism, integrity and collaboration. Culture and Values at Karandaaz

Karandaaz culture is guided by our values of Integrity, Diversity, Entrepreneurship, Appreciation and Learning Acumen (IDEAL). These values shape our choices on what we do and how we do it, both with colleagues internally and partners externally. We also believe that we are all responsible for creating a great place to work and are constantly looking to hire individuals who bring the same level of passion and commitment to the purpose of the organization.

Karandaaz is an equal opportunity employer and encourages applications by all population groups.