Strategic Retail Success Manager – Analytics & Growth

NielsenIQ; Lahore; On-site; PKR 1,800,000 - 3,000,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NielsenIQ is seeking a Retail Customer Success Manager to act as a strategic partner for key regional retail clients. You will lead executive engagements, drive renewals, and align services with client goals, while collaborating with cross‑functional teams to ensure premium delivery across MEA markets.

The role emphasizes growth, thought partnership, and governance, with a focus on transforming client experiences through data‑driven insights and NIQ’s analytics platform portfolio.

Qualifications

• 5-8 years of experience in CPG, retail, market research, or analytics‑driven roles.
• Strong experience managing regional/global retail accounts.
• Deep expertise in analytics solutions (POS, Panel or SA&I).
• Proven track record in senior stakeholder management and complex client leadership.
• Experience with JBP, NPS, and value‑based selling.
• Master’s degree (MBA preferred).

Responsibilities

• Act as senior relationship owner for key retail clients and manage executive‑level engagement.
• Identify and engage senior stakeholders; build relationships and drive sales opportunities.
• Partner with APP RV Account Directors/Senior Managers to define and execute strategic service direction and support renewals.

Skills

Relationship management

Executive engagement

Strategic thinking

Revenue growth

Cross-functional leadership

Education

MBA preferred

Tools

POS analytics

Panel data

SA&I analytics

Job description

NielsenIQ is seeking a Retail Customer Success Manager to act as a strategic partner for key regional retail clients. You will lead executive engagements, drive renewals, and align services with client goals, while collaborating with cross‑functional teams to ensure premium delivery across MEA markets.

The role emphasizes growth, thought partnership, and governance, with a focus on transforming client experiences through data‑driven insights and NIQ’s analytics platform portfolio.