Store Manager

WALKEAZE; Quetta City Tehsil; On-site; PKR 800,000 - 1,400,000; Full time

Job summary

WALKEAZE in Pakistan is seeking a Store Manager for its Malir Cantonment store. You will oversee daily operations, drive sales, maintain visual standards, and ensure exceptional customer service in a fast-paced fashion retail environment.

You will lead and coach staff, manage cash and inventory, set targets, and collaborate with management to minimize losses and improve store performance, delivering a consistently high shopping experience.

Qualifications

• Candidates should have strong customer-focused skills, including Customer Satisfaction and Customer Service.
• Candidates should possess effective interpersonal skills, including clear Communication and team leadership abilities.
• Candidates should possess operational expertise, including Store Management and basic knowledge of Retail Loss Prevention.
• Candidates should have prior experience in retail management or supervision, ideally in fashion, footwear, or accessories.
• Candidates should have strong organizational and problem-solving skills, with the ability to work in a fast-paced environment.
• Candidates should be comfortable using point-of-sale systems and basic office software for reporting and inventory tracking.
• A diploma or bachelor’s degree in Business, Retail Management, or a related field is preferred but not mandatory; equivalent experience is valued.

Responsibilities

• Oversee daily store operations, including opening and closing procedures.
• Lead and coach store staff, set sales targets, monitor performance, and ensure customer service standards.
• Manage cash handling, coordinating inventory replenishment, and minimizing retail losses.
• Maintain compliance with company policies and policies.
• Handle customer escalations, gather feedback, and collaborate with management to improve store performance.

Skills

Customer service

Communication

Team leadership

Store management

Retail loss prevention

Problem solving

POS systems

Office software

Education

Diploma/Bachelor in Business or related field

Tools

POS software

Inventory tracking software

Job description

Company Description

WALKEAZE is a fashion brand specializing in designer footwear and handbags, known for creative designs, high-quality products, and attentive service. The company focuses on constant innovation and handcrafted experiences to meet diverse fashion needs. WALKEAZE’s success is driven by competitive pricing, consistent quality, and a strong commitment to complete customer satisfaction. Based in Pakistan, WALKEAZE aims to be a leading manufacturer, exporter, and trendsetter in designer footwear and accessories. A team of experienced designers creates styles for ladies’ fashion shoes and handbags, ensuring a distinctive and customer-focused product range.

Role Description

The Store Manager is responsible for overseeing daily store operations, including opening and closing procedures, visual merchandising, stock management, and sales floor supervision. This is a full-time, on-site role based in Malir Cantonment, requiring active presence in the store to guide and support the team. The Store Manager will lead and coach store staff, set sales targets, monitor performance, and ensure that customer service standards are consistently met. The role includes managing cash handling, coordinating inventory replenishment, minimizing retail losses, and maintaining compliance with company policies. The Store Manager will also handle customer escalations, gather feedback, and collaborate with management to improve store performance and enhance the overall customer experience.

Qualifications

• Candidates should possess strong customer-focused skills, including Customer Satisfaction and Customer Service.
• Candidates should possess effective interpersonal skills, including clear Communication and team leadership abilities.
• Candidates should possess operational expertise, including Store Management and basic knowledge of Retail Loss Prevention.
• Candidates should have prior experience in retail management or supervision, ideally in fashion, footwear, or accessories.
• Candidates should have strong organizational and problem-solving skills, with the ability to work in a fast-paced environment.
• Candidates should be comfortable using point-of-sale systems and basic office software for reporting and inventory tracking.
• A diploma or bachelor’s degree in Business, Retail Management, or a related field is preferred but not mandatory; equivalent experience is valued.