Store Manager

TARIQ BOOK STORE; Karachi Division; On-site; PKR 558,000 - 1,004,000; Full time

Job summary

TARIQ BOOK STORE is seeking a Store Manager for a full-time on-site role in Karāchi to oversee daily store operations and staff performance. You will manage inventory, merchandising, and a welcoming shop environment while ensuring high levels of customer service and adherence to store policies.

Ideal candidates will have strong retail operations experience, on-site availability, and proficiency with POS systems to support efficient checkout and cash handling.

Qualifications

• Strong store management and retail operations skills, including inventory control and staff supervision.
• Customer satisfaction and customer service skills, with a focus on resolving issues and building long-term relationships.
• Effective communication skills for interacting with customers, team members, and vendors.
• Knowledge of retail loss prevention practices and attention to detail in handling cash and stock.
• Previous experience in retail or bookstore management is preferred.
• Ability to work on-site full time in Karāchi and manage a fast-paced environment.
• Basic proficiency with point-of-sale systems and standard office software.

Responsibilities

• Oversee daily store operations and staff performance.
• Manage inventory, merchandising, and maintaining a clean, welcoming store environment.
• Monitor sales targets and implement loss prevention measures.
• Handle customer inquiries and escalations; train and schedule team members.
• Coordinate with suppliers and prepare regular store performance reports.

Skills

Store management

Inventory control

Staff supervision

Customer service

Communication skills

Loss prevention

Cash handling

POS systems

On-site work

Tools

POS systems

Job description

Company Description

TARIQ BOOK STORE is recognized as one of the leading and largest book retailers in Pakistan, offering a wide range of academic, professional, and general interest titles. The store serves diverse customers, including students, educators, and avid readers, and aims to provide accessible, high-quality learning resources. With a strong reputation in the market, TARIQ BOOK STORE focuses on reliable service and a well-organized shopping experience. Team members are encouraged to contribute to a customer-centric environment and support the growth of reading culture in the community.

Role Description

The Store Manager is a full-time, on-site role based in Karāchi, responsible for overseeing daily store operations and staff performance. This role includes managing inventory, ensuring accurate merchandising, and maintaining a clean, organized, and welcoming store environment. The Store Manager monitors sales targets, implements retail loss prevention measures, and ensures high levels of customer service and satisfaction. They will handle customer inquiries and escalations, train and schedule team members, coordinate with suppliers, and prepare regular reports on store performance. The role requires hands-on leadership on the shop floor and consistent adherence to store policies and procedures.

Qualifications

• Strong store management and retail operations skills, including inventory control and staff supervision.
• Customer satisfaction and customer service skills, with a focus on resolving issues and building long-term relationships.
• Effective communication skills for interacting with customers, team members, and vendors.
• Knowledge of retail loss prevention practices and attention to detail in handling cash and stock.
• Previous experience in retail or bookstore management is preferred.
• Ability to work on-site full time in Karāchi and manage a fast-paced environment.
• Basic proficiency with point-of-sale systems and standard office software.