Sr. Project Manager

Zones IT Solutions; Islamabad; On-site; PKR 1,800,000 - 3,200,000; Full time

Benefits offered by this job

Life insurance

Health insurance (optional)

EOBI

Voluntary pension scheme

Complimentary meals

In-house gym

Job summary

Zones is seeking a Senior Project Manager to lead enterprise-wide programs across multiple workstreams. You will define strategy, governance, and success criteria while partnering with executive stakeholders to ensure delivery aligns with business goals and customer commitments.

You will mentor PMs, establish delivery standards, and provide visibility into program health. The role demands driving improvement and managing risks in a fast-paced environment.

Qualifications

• 8–10+ years of progressive experience in project and program management within enterprise, services, or multi-customer environments.
• Demonstrated success leading large, complex programs and portfolios with multiple stakeholders and interdependencies.
• Strong leadership and influence skills to drive alignment across senior stakeholders and cross-functional teams.
• Deep understanding of service delivery operations, SLA-driven environments, and end-to-end execution models.
• Certifications such as PMP, PgMP, ITIL are preferred.

Responsibilities

• Own and lead large-scale, enterprise programs and portfolios spanning multiple workstreams, teams, and functional areas.
• Define program strategy, delivery approach, success criteria, and governance models aligned to business and customer outcomes.
• Act as a strategic partner to executive and senior stakeholders, providing recommendations and insights to support decision-making.
• Provide functional leadership and mentorship to project managers and cross-functional teams; establish delivery standards and execution discipline across the PMO.
• Ensure executive-level visibility into program health, risks, dependencies, milestones, and customer impact through concise reporting.
• Proactively identify and manage enterprise risks, cross-functional dependencies, and systemic issues with mitigation strategies.
• Drive continuous improvement initiatives across service delivery, operations, and project management practices.
• Partner with service delivery, supply chain, and operational stakeholders to ensure readiness and issue resolution.
• Support complex customer environments by aligning contractual commitments with operational execution.

Skills

Enterprise project management

Stakeholder management

Leadership

Risk management

PMO governance

Agile/Waterfall

Analytical thinking

Communication

Cross-functional leadership

Education

Bachelor's degree

Master's degree preferred

PMP/PgMP/ITIL certs

Tools

Smartsheet

Excel

PowerPoint

Dynamics 365 CE

Job description

Description

Company Overview:

When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.™ Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.

Position Overview:

The Senior Project Manager is responsible for leading enterprise-wide programs and multi-project portfolios across the full project lifecycle. This role provides strategic direction, execution governance, and senior-level stakeholder alignment to ensure initiatives are delivered in line with organizational objectives, operational priorities, and customer commitments. The Senior Project Manager operates with a high degree of autonomy, serving as a trusted partner to leadership while driving consistency, discipline, and continuous improvement across delivery teams

What you’ll do as a Senior Project Manager:

Employees employed in the role of Senior Project Manager shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Own and lead large-scale, enterprise programs and portfolios spanning multiple workstreams, teams,
  and functional areas.
• Define program strategy, delivery approach, success criteria, and governance models aligned to
  business and customer outcomes.
• Act as a strategic partner to executive and senior stakeholders, providing recommendations, trade-off
  analysis, and forward-looking insights to support decision-making.
• Provide functional leadership and mentorship to project managers and cross-functional teams;
  establish delivery standards, best practices, and execution discipline across the PMO.
• Ensure executive-level visibility into program health, risks, dependencies, milestones, and customer impact through concise, insight-driven reporting.
• Proactively identify and manage enterprise risks, cross-functional dependencies, and systemic issues;
  develop mitigation and contingency strategies to protect delivery outcomes.
• Drive continuous improvement initiatives across service delivery, operations, and project management practices to improve efficiency, quality, and customer experience.
• Partner closely with service delivery, supply chain, TSC, and operational stakeholders to ensure readiness, alignment, and issue resolution across the delivery lifecycle.
• Support complex customer environments by ensuring alignment between contractual commitments,
  operational execution, and stakeholder expectations.

Required Qualifications:

• 8–10+ years of progressive experience in project and program management within enterprise, services, or multi-customer environments.
• Demonstrated success leading large, complex programs and portfolios with multiple stakeholders and interdependencies.
• Strong leadership and influence skills, with the ability to drive alignment across senior stakeholders and cross-functional teams.
• Deep understanding of service delivery operations, SLA-driven environments, and end-to-end execution models.
• Advanced proficiency with Smartsheet, Excel, PowerPoint, and Dynamics 365 CE (or equivalent enterprise tools).
• Strong analytical and problem-solving capabilities; ability to operate effectively in ambiguous and fast-paced environments.
• PMP, PgMP, ITIL, or equivalent project management certification preferred.
• Bachelor’s degree required; Master’s degree preferred.

Leadership Expectations:

• Acts as a role model for delivery excellence, accountability, and professional conduct within the PMO and broader organization.
• Demonstrates sound judgment, ownership, and accountability in high-impact, high-visibility initiatives
• Builds trust and credibility with internal teams, customers, and leadership through transparency, consistency, and results.
• Continuously seeks opportunities to elevate delivery maturity, standardization, and execution quality across the organization

Zones offers a comprehensive Benefits package

At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.

We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Shift Timings: 8:00 PM to 5:00 AM (Pakistan Time)